Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Lawanda  Chester

Lawanda Chester

Baton Rouge,LA

Summary

Successful at keeping dietary operations running smoothly, maintaining costs and improving menu offerings. Bringing expertise in food safety, good communication skills and an adaptable approach to solving routine and complex issues. Hardworking Dietary Manager knowledgeable about running high-quality department for Type facilities. Adept at ordering food, planning menus and training team members. Results-oriented dietary professional with excellent leadership and planning abilities. Familiar with working with dietitian staff to set appropriate menus and building strong relationships with residents. Offering Number years' experience in the field. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Ambitious Job Title with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Certified Dietary Food Service Manager

Landmark Nursing Home
03.2015 - Current
  • Monitored production to check safety, standardized production and appropriate portioning.
  • Visited with residents to inquire about satisfaction, quality and personal preferences.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Purchased food supplies for department according to budget limitations.

Certified Nursing Assistant

Heritage Healthcare
04.2008 - 03.2015
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Education

High School Diploma - General Studies

Hammond High Magnet School
Hammond, LA
05.1982

Skills

  • Active Listening
  • Project Requirements
  • Industry Trends
  • Feeding Schedules
  • Food Safety and Quality
  • Serve Customers
  • Quality Improvement Activities
  • Production Preparation
  • Reading Comprehension
  • Proper Food Storage
  • Meal Development
  • Customer Experience
  • Staff Scheduling
  • Menu Planning Abilities
  • Safe Food Handling Practices
  • Food Allergies

Certification

  • Certified Certified Foodservice Manager ,
  • Certified Nursing Assistant
  • I also have years of Customer Service experience in and off the phone

Timeline

Certified Dietary Food Service Manager

Landmark Nursing Home
03.2015 - Current

Certified Nursing Assistant

Heritage Healthcare
04.2008 - 03.2015

High School Diploma - General Studies

Hammond High Magnet School
  • Certified Certified Foodservice Manager ,
  • Certified Nursing Assistant
  • I also have years of Customer Service experience in and off the phone
Lawanda Chester