Lawanda Crockett
Gastonia,NC
Summary
Proven leader in kitchen and business management, adept at enhancing operational efficiency and exceeding customer expectations, as demonstrated at Lawanda Concession. Skilled in ingredient sourcing and maintaining sanitation standards, I excel in fostering strong customer relationships and training teams for peak performance. Achieved significant reductions in food waste through meticulous portion control.
Overview
21
21
years of professional experience
Work History
Cook Manager/Owner
Lawanda Concession
05.2023 - Current
- Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
- Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
- Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
- Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
Business Owner
Sparkling, Clean Clean LEAD /Cleaning/
03.2015 - 11.2018
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
Facilities
Friendship Missionary Baptist Church
03.2003 - 12.2012
- Restocked office, kitchen and other common areas to maintain adequate supplies.
- Reported building issues to building management to reduce safety concerns.
- Set up and broke down meeting rooms for events.
- Maintained incoming and outgoing shipment and mail logs to facilitate mailroom operations.
Education
N/A -
East Mecklenburg High School
Charlotte, NCSkills
- Kitchen Management
- Ingredient Sourcing
- Sanitation Standards
- Temperature Control
Timeline
Cook Manager/Owner
Lawanda Concession
05.2023 - Current
Business Owner
Sparkling, Clean Clean LEAD /Cleaning/
03.2015 - 11.2018
Facilities
Friendship Missionary Baptist Church
03.2003 - 12.2012
N/A -
East Mecklenburg High School
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