Summary
Overview
Work History
Education
Skills
Timeline
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Lawanda FosterJones

Chicago,IL

Summary

Dynamic professional with a proven track record at Amazon, excelling in optimizing workflows and enhancing team flexibility. Skilled in Amazon analytics and adept at fostering strong relationships through effective communication. Committed to delivering high-quality results while adapting to changing priorities and ensuring customer satisfaction.

Overview

4
4
years of professional experience

Work History

Amazon Flex

Amazon
10.2023 - Current
  • Optimized kitchen workflow by cross-training in multiple stations, increasing flexibility within the team during busy periods.
  • Navigated individual needs and supported intern development with flexibility in planning.
  • Demonstrated flexibility in adapting to different room types and layouts, ensuring consistent quality across the board.
  • Demonstrated flexibility in adapting to different work environments, including heavy industrial settings and remote job sites.
  • Demonstrated flexibility in accommodating last-minute changes to menus or guest numbers while still delivering high-quality results.
  • Demonstrated flexibility by adapting to shifting priorities and taking on new responsibilities as needed to maintain a high level of support for the department.
  • Demonstrated flexibility in scheduling availability, ensuring adequate staff coverage during peak hours and special events.

Caregiver, Special Needs

Golden Years Companion Care
03.2022 - Current
  • Assisted individuals with daily living activities, ensuring comfort and safety.
  • Developed personalized care plans based on individual needs and preferences.
  • Supported recreational activities to enhance social engagement and well-being.
  • Collaborated with healthcare professionals to monitor progress and adapt care strategies.
  • Employed effective communication techniques to build trust with clients.
  • Maintained a clean and organized environment to promote health standards.
  • Attended training sessions to improve caregiving skills and knowledge of special needs requirements.
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
  • Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
  • Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Communicated well both verbally and in writing with clients, guardians, and medical professionals.

Driver

Uber
12.2021 - 10.2024
  • Navigated routes efficiently to maximize passenger satisfaction and minimize wait times.
  • Ensured vehicle cleanliness and maintenance for optimal safety and performance.
  • Assisted passengers with loading and unloading luggage, providing exceptional customer service.
  • Adapted to varying traffic conditions while maintaining punctuality for passenger pickups.
  • Monitored ride requests using mobile application to optimize ride acceptance rates.
  • Provided feedback on app functionality to enhance user experience and operational efficiency.
  • Resolved conflicts with passengers professionally, ensuring a positive experience in challenging situations.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Shopper

Amazon Fresh
04.2022 - 03.2024
  • Selected and packed customer orders accurately and efficiently.
  • Assisted in maintaining inventory levels through regular stock checks.
  • Provided exceptional customer service by addressing inquiries and resolving issues.
  • Collaborated with team members to optimize workflow and improve order processing speed.

Education

Psychology

Colorado Technical University
Colorado Springs, CO

Skills

  • Amazon API gateway mastery
  • Flexible spending account management
  • Amazon analytics
  • Flexible wrist movement
  • Flexible work hours
  • Flexible hours
  • Flexible strategic thinking
  • Schedule flexibility

Timeline

Amazon Flex

Amazon
10.2023 - Current

Shopper

Amazon Fresh
04.2022 - 03.2024

Caregiver, Special Needs

Golden Years Companion Care
03.2022 - Current

Driver

Uber
12.2021 - 10.2024

Psychology

Colorado Technical University
Lawanda FosterJones