LaWanda Hall
Ft Worth,TX
Summary
Twenty-nine years as a Pharmacy Technician has given the knowledge and opportunity to serve the nation's veterans and the diverse communities among us. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet pharmacy goals.
Overview
17
17
years of professional experience
Work History
Social Work Intern
Tarrant County Samaritan House
08.2022 - 04.2023
- Accessed clients' needs and strengths to help them determine their goals
- Maintained thorough case notes and detailed documentation
- Assisted case manager in evaluating individual client needs and concerns
- Knowledgeable in resources and referring clients.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties
Student Volunteer
LGBTQ Saves
08.2022 - 04.2023
- Volunteered with LGBTQ young adults at risk in their community
- Routinely monitored live chat with young adults who gathered via Discord
- Provided fun and educational activities in safe space for youth to connect with others in their community
- Participated in set up and clean up at community events.
- Helped program leadership with planning and fundraising responsibilities
Certified Pharmacy Technician
North Texas Veteran Healthcare System
06.2008 - 08.2022
- Administered exceptional customer service for nation’s veterans.
- Manages high-pressure situations while working in time-sensitive environment processing numerous prescriptions for patients.
- Effectively communicates with patients and other healthcare professionals about patient needs.
- Telephone support for patients and their providers.
- Coordinated verification and filling of more than 2,000 daily prescriptions in high-volume Outpatient pharmacy environment.
Medication Reconciliation Pharmacy Technician
Wellpoint Call Center
11.2007 - 06.2008
- Maintained working knowledge of formulary and non-formulary medications.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines
Data Entry and Customer Service Pharmacy Technician
Wal-Mart Mail Order Pharmacy
05.2006 - 11.2007
- Successfully performed billing procedures accurately and processed invoices for customers regarding medications
- Documented and maintained detailed records of patients' prescriptions
- Effectively optimized customer service performance while learning new skill
- Input prescriptions into computer system utilized by organization, while ensuring prompt delivery of patient medications.
Education
Bachelor of Social Work -
Tarleton State University, Tarrant County Community College
Stephenville05.2023
Associates of Arts degree -
Tarrant County College District
Fort Worth, TX05.2019
Skills
- Pharmacy and customer records management
- Updating medication histories
- Assisting pharmacists
- Medication dispensing
- Patient confidentiality
- Answering customer questions
- HIPAA
- Drug storage procedures
Timeline
Social Work Intern
Tarrant County Samaritan House
08.2022 - 04.2023
Student Volunteer
LGBTQ Saves
08.2022 - 04.2023
Certified Pharmacy Technician
North Texas Veteran Healthcare System
06.2008 - 08.2022
Medication Reconciliation Pharmacy Technician
Wellpoint Call Center
11.2007 - 06.2008
Data Entry and Customer Service Pharmacy Technician
Wal-Mart Mail Order Pharmacy
05.2006 - 11.2007
Bachelor of Social Work -
Tarleton State University, Tarrant County Community College
Associates of Arts degree -
Tarrant County College District
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