LAWANDA HARRIS
Washington,DC
Summary
Dedicated management analyst skilled in organizing and coordinating meetings and training sessions. Experienced in developing efficient project tracking systems and maintaining accurate records, consistently supporting senior leadership with a focus on operational excellence.
Overview
15
15
years of professional experience
Work History
MANAGEMENT ANALYST
Department of Health and Human Services
Washington, DC
11.2018 - 07.2025
- Company Overview: Administration for Community Living
- Provided scheduling and coordination for: Meetings, conferences, and training sessions.
- Regularly scheduled for management for two ACL Senior Leaders with maximum efficiency and accuracy.
- Entered timekeeping records
- Printed and shipped documents.
- Developed spreadsheets to track project information.
- Compiled, typed, revised, combined, edited, printed, and stored: correspondence, memos, reports, and other documents..
- Managed travel administrative services: Maintain receipts, purchase orders, travel records, and other office documents.
- Attended annual training requirements.
- Digitized records and catalogue them regularly.
- Printed and shipped documents.
- Responded to: Incoming and outgoing mail, correspondence and emails
ADMINISTRATIVE ASSISTANT
Department of Health and Human Services
Washington, DC
03.2010 - 11.2018
- Company Overview: Office of the Secretary
- Scheduled, timekeeping, records controlled.
- Printed and shipped documents.
- Developed spreadsheets to track project information.
- Compiled, typed, revised, combined, edited, printed, and store: Correspondence, memos, reports, and other documents.
- Provided scheduling and coordination for: Meetings, conferences, and training sessions.
- Regularly scheduled management for up to one IOS Senior Leader, with temporary support for additional leaders as needed
- Collaborated with Senior Leadership/Executive Assistant (EA)/Special Assistant (SA) to: Execute scheduling with maximum efficiency and accuracy
- Ordered and maintain office supply inventory.
- Performed various confidential or sensitive assignments for program staff.
- Provided back-up coverage for: The Secretary’s front reception desk during lunch breaks or absences.
- Greeted visitors, receiving and directing incoming phone calls.
- Managed travel administrative services: Maintain receipts, purchase orders, travel records, and other office documents.
- Responded to: Incoming and outgoing mail, correspondence and emails and phone calls Public inquiries
- Attended annual training requirements.
- Digitized records and catalog them regularly.
- Assisted with space planning for onboarding and departures.
Education
College-Level Studies - Business Administration, Accounting, Finance, Economics, & Computers
STRAYER UNIVERSITY
Washington, DCGrants Training and Acquisitions Training - (COR Level I)
US Department of Health and Human Services
Washington, DCSkills
- ITAS
- Concur
- CFMS
- DocuSign
- Conference Room Reservation
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
Professional Highlights
- 15 years of administrative, customer service, database, and relationship management
- Instrumental in improving customer satisfaction and customer retention levels within highly competitive markets.
- Adept in streamlining business processes and improving productivity levels.
- Proven success managing administrative responsibilities including procurement, support services logistics, scheduling and fielding customer inquiries.
- Tendency to thrive in fast-paced business environments while remaining focused on attaining corporate objectives.
- Effective leader with experience in interviewing, hiring, evaluating, training, scheduling, and motivating employees.
Timeline
MANAGEMENT ANALYST
Department of Health and Human Services
11.2018 - 07.2025
ADMINISTRATIVE ASSISTANT
Department of Health and Human Services
03.2010 - 11.2018
College-Level Studies - Business Administration, Accounting, Finance, Economics, & Computers
STRAYER UNIVERSITY
Grants Training and Acquisitions Training - (COR Level I)
US Department of Health and Human Services
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