Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

LaWanda McClain

Detroit,Michigan

Summary

Focused Security Guard capable of acting quickly during daily Activity, crisis, events, and emergencies. Over 2 years experience in security and intelligence. Equipped with an excellent memory, communication skills and awareness of surrounding people and ground area. Maintain detailed logs, Exercise sound judgement during crisis and emergency situations. Able to adapt quickly to new environments and comfortable being physically active for an entire extended shifts. Experienced Package Sorter with comprehensive understanding of warehouse operations and package handling procedures. Strengths include keen attention to detail, ability to work under pressure, and strong organizational skills. Made significant contributions in previous roles by maintaining accurate inventory control and improving sorting efficiency. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Package Sorter

Amazon
Romulus, MI
10.2022 - 06.2024
  • Repackaged damaged goods when required prior to shipping out again.
  • Sorted parcels according to postcode destinations.
  • Inspected packages for signs of damage or tampering.
  • Maintained a clean and safe work environment at all times.
  • Utilized hand-held scanning devices to track package movements.
  • Collaborated with other team members while working towards common goals and objectives.
  • Stacked packages in designated areas for further processing.
  • Organized packages according to size and weight specifications.
  • Ensured correct address labels were affixed to parcels.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Sorted incoming shipments and separated packages by size, type and destination within warehouse.

Manager of Operations

McDonald's
Sterling Heights, MI
09.2022 - 03.2023
  • Monitored team progress towards achieving milestones set forth in project plans.
  • Investigated customer complaints related to product and service quality or delivery issues.
  • Oversaw inventory management activities including ordering supplies as needed.
  • Led crisis management efforts, quickly resolving operational disruptions with minimal impact.
  • Assisted customers with locating items within the store when requested.
  • Performed daily opening and closing procedures for the register area.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Developed strong working relationships with team members to foster collaboration.

Environmental Custodial Services Supervisor

Environmental Custodial Company
Eastpointe, MI
10.2021 - 06.2022
  • Performed general maintenance tasks such as changing light bulbs, unclogging toilets, painting walls.
  • Supervised and coordinated the work of custodial staff, assigning tasks and monitoring progress.
  • Created reports summarizing activities such as number of hours worked by each employee, supplies used.
  • Ensured that all safety regulations were followed by custodial staff members.
  • Monitored the performance of employees through regular audits and conducted annual reviews.
  • Reported any damages or problems with facilities to management in a timely manner.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Monitored cleanliness of lobby, swimming pool and other common areas.

Environmental Specialist Manager

Aramark
Warren, MI
08.2016 - 08.2021
  • Manage the cleanliness of the building and surrounding area.
  • Everyday duties included vacuuming floors, sanitizing restrooms and facilities, and collecting trash to ensure the building's occupants have a clean space for productivity.
  • Maintaining a thorough inventory, using equipment such as commercial vacuums, floor buffers, and carpet cleaners.
  • Inspected construction sites prior to commencement of work activities to assess potential risks posed by any existing contaminants.
  • Facilitated safety meetings to promote workplace safety and discuss specific safety concerns.
  • Collaborated with emergency response teams to address environmental incidents.
  • Maintained accurate inventory records for hazardous materials and chemicals.
  • Oversaw daily operations, maintaining efficiency and quality standards.

Professional Security Guard

Progressive Security
Detroit, MI
06.2013 - 10.2015
  • Attend to the security needs of multiple corporate properties, both during and after business hours.
  • Scan incoming badges and screen visitors to premises.
  • Quickly learned site protocols and enforced rules.
  • Adapted easily to changing circumstances, policies, and conditions.
  • Confiscated weapons or contraband found on persons attempting entry into the premises.
  • Adhered to all company policies regarding safety procedures and protocols at all times.
  • Operated radio equipment to communicate effectively with other security personnel.
  • Responded quickly and efficiently to emergency situations, including medical emergencies.
  • Escorted personnel from one area of the facility to another as required by management.
  • Performed regular patrols of the premises to identify potential security risks and maintain order.
  • Inspected doors, windows, gates, locks, fire extinguishers, alarms systems to ensure proper functioning.

Education

CDL Class A - CDL Trucking

160 Driving Academy
Roseville, MI
02-2025

Osborn Highschool
Detroit, Michigan
01.1998

Skills

  • Hand-Eye Coordination
  • Safety Procedures
  • Reading Comprehension
  • Active Listening
  • Reliability
  • Distribution Services
  • Package routing
  • Excellent Communication
  • Problem-Solving
  • Adaptability
  • Equipment monitoring
  • Multitasking
  • Punctuality
  • Strong work ethic and integrity

References

Available upon request

Certification

CDL Permit

Timeline

Package Sorter

Amazon
10.2022 - 06.2024

Manager of Operations

McDonald's
09.2022 - 03.2023

Environmental Custodial Services Supervisor

Environmental Custodial Company
10.2021 - 06.2022

Environmental Specialist Manager

Aramark
08.2016 - 08.2021

Professional Security Guard

Progressive Security
06.2013 - 10.2015

CDL Class A - CDL Trucking

160 Driving Academy

Osborn Highschool
LaWanda McClain