LaWanda Sweeney
Newark,DE
Summary
Highly creative Business Office Coordinator with years of LTC administrative experience in a 396-bed facility. Results oriented and solution focused. Personable, team driven professional with diverse qualifications and influences.
Knowledgeable Desired Position with solid background in managing office operations and coordinating administrative tasks. Successfully facilitated streamlined workflows and enhanced team productivity through effective communication and organizational skills. Demonstrated proficiency in managing schedules and maintaining accurate records.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Office Coordinator
Care Pavilion Nursing and Rehabilitation Center
12.2021 - Current
- Assist with Medicaid Pending applications and work with residents, families and relevant agencies to finalize facility coverage through Medicaid
- Establish and maintain a system of financial record keeping including issuing receipts, preparing and making bank deposits and recording payments.
- Manage census activity daily, weekly, and monthly balance with the nursing and admissions departments.
- Responsible for Resident Trust Account for in-house residents to include weekly and monthly reconciliations.
- Address all Social Security and Estate Recovery requests
- Responsible for petty cash and collections
- Perform and monitor all Accounts Payable and Accounts Receivable transactions
- Sort all incoming mail
- Support and participate in common teamwork
- Customer service interactions with residents, families, and vendors
Executive Administrative Assistant
Care Pavilion Nursing and Rehabilitation Center
01.2011 - 12.2021
- Assisted ENHA with all clerical functions, scheduling meetings, maintaining calendar, meeting minutes, POC, postings throughout facility and planned events
- Manage office and front lobby to exude smooth operations
- Interact with all facility department heads on as need basis
- Supervise facility receptionist to offer customer training in-services and counseling
- Maintain all office equipment and communicate with vendors for service and repairs
- Corresponding with State, City, and Federal entities
- Responsible for ordering and inventory of all office supplies for facility staff and office equipment
- Customer service and communicate with families, residents, staff, and vendors
- Monitor and update all facility licensures for payments and renewal
- Processing invoices and expense reports for Accounts Payable and tracking monthly budgets to reconcile with monthly close
Education
Serve Safe Certification -
04.2025
120 HR Nursing Home Administrator Course -
01.1994
Associate - Business Administration
Peirce College
01.1993
Skills
- Exceptional Customer Service
- Proficient in Windows
- Microsoft Office 365
- Point Click Care
- RFMS
- Multi-tasking
- Detail Oriented
- Critical Thinker
- Self-Starter
- Team Player
- Leadership
- Active Learner
- Resident Advocate
- Confidentiality
- Organizational Skills
Certification
Delaware Notary
Timeline
Business Office Coordinator
Care Pavilion Nursing and Rehabilitation Center
12.2021 - Current
Executive Administrative Assistant
Care Pavilion Nursing and Rehabilitation Center
01.2011 - 12.2021
Serve Safe Certification -
120 HR Nursing Home Administrator Course -
Associate - Business Administration
Peirce College
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