Professional and industrious Navy Scheduler bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements. An experienced proficient scheduler in calendar management, documentation, and automated systems such as the Test Resource Management System (TRMS). Driven to optimize procedures and improve productivity. Offering over 30+ years of administrative and customer service experience in the Department of Defense (DoD).
Overview
34
34
years of professional experience
Work History
Navy Scheduler
NSWC PHD WSD
12.2021 - Current
Optimized organizational processes by effectively managing Navy Test Officer Division schedules while adhering to contractual restrictions.
Worked with supervisors and team members to understand mission testing requirements, and specific airspace needs, and bring levels within desired tolerances.
Realigned scheduling processes to factor in changing conditions to meet White Sands Test Center (WSTC) and Range Operations evolving new designs.
Conferred with Navy Test Officers, Project Managers, safety teams, and engineering personnel to revise plans and achieve demanding targets.
Assisted in generating digital cloud-based Navy Technical Repository Library to establish inclusive local archived departmental order and accompanying documentation.
Completed monthly logs and reports detailing TRMS and Navy Test data and materials used and such as site locations, instrumentation, airspace, aircraft, unmanned aircraft systems, and quality assurance results, helping management make accurate operational decisions.
Answered phone calls and questions about Navy Test events from WSTC management, White Sands Service Schedulers, and Navy management and test officers.
Established and maintained rapport by utilizing quality customer service.
Scheduled and confirmed Navy test events and meetings for senior management teams.
Acted as first point of contact on Navy Test events and addressed operational inquiries and updated database information.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Contractor
JSL Technologies, Inc
12.2021 - Current
Serves as the WSMR - Scheduler for the Naval Surface Warfare Center, Port Hueneme Division White Sands Detachment (NSWC PHD WSD)
Responsible for the Navy’s daily scheduling use of White Sands Test Center (WSTC) test sites, andfacilities, and preparing the weekly Operational Synchronization (OPS SYNC) test schedules and reports
As one of the key representatives for maintaining and collecting the NSWC PHD WSD Technical Library for the Navy Surface Weapons Test and Sub-Orbital Vehicles Test Divisions test programs, I work closing with the Test Officers to ensure that the WSTC is updated with the proper documentation and data
When required, I serve as the Interim Chief of Navy Scheduling, responsible for providing the command on all testing updates, changes, and conflict matters on airspace and range commodities, test requests considering operational priorities, range capabilities, hazard analysis, range resource constraints, evacuations, roadblocks, gathering environmental, ground safety data packets, flight safety operational plans, and existing conflict listings of other DoD service programs and tenant agency scheduled programs to the WSD Commander, the Strategic Operations Director, and the Senior Test Engineers
Drafter and editor on the Universal Document System (UDS) Operations Requirements (OR) documentation to ensure that the specialized support for the various types of tests ranging from captive flight tests (CFT), live fire events (LFE), and flight maneuver test events, with full and sub-scaled manned aircraft and unmanned aircraft systems (UAS)
As the Navy representative and advocate on all test events, I am proficient in identifying problems and making recommendations to solve issues regarding the success of all scheduled test events
As the Navy Scheduling liaison with WSTC, I am equipped to provide guidance and advice on all test activities
I have proficient use of automated computer systems and programs, such as Microsoft Office Suite and other collaborative systems to schedule and manage operational test events and areas
As the subject matter expert (SME) with the Test Resource/Range Management System (TRMS), an automated range scheduling system, I use the software program to schedule all Navy Test events and the required range resources
Primary TRMS trainer and assistance to the Test Officers with preparing test plans and operational documentation; experience maintaining listing of major planned test activities to prevent scheduling conflicts; experience coordinating and processing requests for live fire exercises; and experience monitoring all test activities within the WSTC authority by using TRMS
Supervisor: William Bowker (575-678-6041)
Okay to contact this Supervisor: Yes
Technical Specialist - Army Range
White Sands Missile
01.2019 - 12.2021
Hours per week: 40
Duties, Accomplishments and Related Skills:
Serves as the Technical Specialist, primary Range Flight Test Scheduler and Project Representative for the WSMR Material Test (MT) Directorate Air and Defense Branch and its programs and systems: Patriot, Integrated Fires and Missile Command (IFMC), Missile Defense Agency (MDA)/Terminal High Altitude Area Defense (THAAD), and the Lower Tier Air and Missile Defense Senor (LTAMDS)
Proficient with the daily use of the White Sands Missile Range Test Scheduling directives and the Test Resource Management System (TMRS) Scheduling Tool
Provides TRMS updates, airspace and frequency information to each program’s Aircraft and Target Coordinator to ensure that the Pilot’s briefing is conducted in a timely manner
Works directly with MT Range Engineer, Missile Flight Safety, National Geospatial Agency (NGA), Range Resource Schedulers, and Instrumentation Managers: Army and Air Force manned (Fixed & Rotary Wing aircraft) and unmanned (Full-scale, Sub-scale, and Small Aerial systems) aircraft support, Range Control, White Sands Integrated Targets System (WITS), Communications, Data Processing, Frequency Management, Global Positioning System (GPS), Meteorology, Optics, Radar, Range Control, Real Time, Target Control, Telemetry Data Center (TDC), Telemetry, Timing, Transponder, Visual Information, and Recovery & Explosive Ordnance Disposal (EOD) in support of the program’s mission and flight test requirements
Ensures that the Universal Documentation System (UDS) Operational Requirements (OR) are approved and published in a timely manner for the additional coordination and planning requirements for the Range Resources
All published ORs are uploaded to the WSMR Digital Library/ Repository for historical records management resources and data
Provides daily updates to WS Test Center Operations, MT Directorate and Test Officers on all scheduling matters to resolve WS Airspace Scheduling de-conflictions assistance and flight test scheduling with other participating military services, DoD programs, government agencies utilizing WS Airspace
Provides technical review and analysis on mission test readiness and requirements for the WS Battle Rhythm Reporting for the weekly Operational Synchronization (OP SYNCH) and Test Readiness Review (TRR) briefings
Provides input and updates on mission related distinguished visitor (DV) visits and VIP Flight coordination with Army Air and support to the WSMR Protocol office
Performs duties in accordance with the Federal Aviation Administration doing various instrumentation flight test, ensured DoD agency security product requests are fulfilled, in good standing, and accurate prior to the official test date
As the Air and Defense Branch Flight Test Scheduler, I provide expertise and knowledge support to conduct developmental tests, flight tests, tactics, techniques, and procedures (TTP) that are developed for the AMD programs, Army, and Joint experimentation in Warfighter Technology and test operations
I provide technical flight test input to secure and advocate the scheduling of military and commercial aircraft to meet operational test requirements to utilized the WSMR airspace
I coordinate security requirements for the development and refinement of TTP development as described within each test plan
I provide support administrative support to Aerospace Engineer on all flight test requirements and materiel development efforts
I assist the AMD Test Officer on scheduling the Range Commodities, process and implement Joint Personnel Adjudication System (JPAS) Visitor Access Requests for installation access IAW WSMR Policies.
Front Desk Administrator & Youth Development Specialist
Boys & Girls Club of Otero County
02.2019 - 05.2020
Hours per week: 35
Duties, Accomplishments and Related Skills:
Served as the Front Desk Administrator and Youth Development Specialist for the Boys & Girls Club of Otero County
Provided guidance, role modeling, mentorship, and tutoring to youth ages 5-19, while assuring a safe and positive environment for growth and development
Implemented, supervised, and evaluated age appropriate core programs in sports, fitness, character development, and art, including health and life skills
Maintained and cared for club supplies and equipment
Aided with maintenance and care of club facility, vehicles, and resources
Liaison with local schools for youth transportation and after-school programs
Commendably and appropriately communicated with youth, their parents and other staff members
Completed Youth Development Training and Certification
Maintained First Aid and CPR certifications
Responsible for the Donor Base Management System and Directing Client billing database for all club participants, including reporting daily expenses and revenue
Provided staff support for volunteer committee projects
Assisted the Chief Executive Director in applying for NM state n grants, and seeking perspective donors
Supervised and trained office support staff in the production of all promotional materials for special events and club newsletter
Attended state level and district administrative meetings, including Alamogordo Public School meetings
Maintained, advocated, and supported public relations and marketing for United Boys & Girls Clubs membership
Supervisor: Candace Helmick (575-437-3788)
Okay to contact this Supervisor: Yes
PROTOCOL SPECIALIST
USAF / ACC / 49 WG (This is a federal job)
Supervisor
AMD
01.2019 - 04.2020
Served as the Air and Missile Defense (, ) Branch Flight Test Data Collector for the WSMR Material Test Directorate
Processed visitor access requests for DoD personnel and civilian agencies requiring installation access to meet test requirements
Collected security data information from Range Instrumentation to ensure flight tests are documented within the WSMR Test Readiness Review and Army Test & Evaluation Command policies
Observed equipment and instrumentation operations and maintenance to generate detailed logs representing the system performance
Prepared source data for weekly reporting
Ensured that visitor request processing was IAW Joint Personnel Adjudication System (JPAS) and Test Directorate policies for Range site access
Processed security requests to meet classified level access for AMD flight test operational information (military and commercial manned and unmanned aircraft systems)
Email: lawanda.p.tate.ctr@mail.mil
Supervisor: Keith Marshall
Supervisor
490 FIRST STREET
01.2013 - 02.2018
Salary: $72,000.00 USD Per Year
Hours per week: 50
Series: 0301 Miscellaneous Administration And Program
Pay Plan: GS - General Schedule (Ch
51, 5 U.S.C.)
Grade: 11
Duties, Accomplishments and Related Skills:
I serve as the Chief of Protocol, 49th Wing
I’m the subject expert matter on the provision of proper protocol courtesies and decorum for distinguished visitors to Holloman AFB, NM
I’ve planned and coordinated a variety of official and social requirements associated with conferences and briefings, which involve distinguished visitors from Department of State (DoS), Department of Defense (DoD), Headquarters Air Force (HAF), and Major Commands (MAJCOMs)
I’ve managed the planning and development of conferences, itineraries compatible with the scope of visits (both national and international) to include social events, hosts, ceremonies, briefings, transportation, billeting, and escort officers
I’ve supervised both civilian and military personnel assigned to the Protocol Office
I’ve scheduled and appointed support for senior personnel: correspondence and briefing preparation, security support coordination, travel coordination, conference site coordination and support, itinerary development, to include training and development of junior administrative personnel
I provide protocol support to distinguished visitors (DV) DV-1 (President of the United States) through DV-6 (General Officer), civilian and foreign equivalents, and transient DVs
I provide on the job training for all assigned civilian and military personnel, the installation Honor Guard staff, and tenant organizations on all administrative procedures, national and international protocol processes, traditional and formal military customs, to include compliance in accordance with DoD and Secretary of the Air Force International Affairs (SAF/IA) inspections
I interpret and implement the established directives set by the DoD organizations and agencies, DoS, and the local State and Federal Legislative Representatives
I provide direct support to the commander, vice commander, and senior enlisted manager, in handling all aspects of visits, conferences, tours, and social functions initiated within the command, and those tasked by the Offices of the Secretary of Defense (OSD), the Joint Chiefs of Staff (JCS), Secretary of the Air Force (SAF), and Chief of Staff of the Air Force (CSAF)
I maintain and control the commander’s official representational funds (ORF) and government purchase card accounts, to include all expects of the Special Morale and Welfare (SM&W) and Operational and Maintenance (O&M) expenditures
I assist and liaison with the 49th Wing Commander, Vice Commander, and Command Chief’s executive officers and secretaries on foreign and domestic travel arrangements; to include scheduling their long range event calendars, daily activities, travel folders, billeting, and preparing itineraries
I manage the commander’s military recognition and diversity programs, special ceremonies (memorial services, medal presentations, and individual recognition) for all assigned military and civilian personnel
I schedule official functions and community events, to include maintaining relations with outside entities to determine the need for logistical support (audiovisual equipment, decorations, meeting venues, and awards)
As the subject expert matter on protocol, I provide recommendations to the Wing Commander and his spouse on all social events involving the local civic leaders, condolence letters, and congratulatory notes
I gather biographies and guest information and prepare DV agendas and itineraries for visiting senior US and foreign military and civilian dignitaries
I track and monitor DV statuses, update assigned billeting reports, and coordinate military and commercial travel
I serve as the principal advisor to the commander, senior leaders, and staff on military customs, courtesies, DoD organizations/agencies, missions, history, and policies
COL HOUSTON R
CANTWELL ((575) 572-5571)
Okay to contact this Supervisor: Yes
Operations Office Manager
11.2009 - 01.2013
U.S
Mission to the North Atlantic Treaty Organization (This is a federal job)
USNATO Operations Office
PSC 81 BOX 129
APO, Salary: $54,500.00 USD Per Year
Hours per week: 60
Series: 0301 Miscellaneous Administration And Program
Pay Plan: GS - General Schedule (Ch
51, 5 U.S.C.)
Grade: 09
Duties, Accomplishments and Related Skills:
I served in the Management Division as the Office Manager for
the Director of Operations and Programs specializing in Management Controls
I managed the Department of Defense Government Travel Card program, the office equipment maintenance contract and several blanket purchase agreements
I participated on the Tri-Mission Process Improvement Teams
I conducted On-the-Job training in Customer Service and our Mission Operations Policies Procedures to ensure continued success in supporting our integrated Department of State (DoS) and Department of Defense (DoD) organizations
As the administrative staff’s immediate supervisor, I ensured that the staff knew of their duties and were trained to complete their tasks with high standards
I develop and assign special projects designed to improve our customer services
I strongly believe in working as a team and continually promote motivated teamwork
Together we are responsible to successfully provide logistical support to U.S
Representatives and distinguished visitors (DVs) traveling from CONUS and other worldwide locations to Brussels, Belgium, to attend NATO committee meetings and working groups
We average between 4,500 to 7,000 visitors annually
I lead the team and provide quick solutions to complex logistical issues
I work directly with the substantive control officer to analyze the visit support requirements (COM AIR/MIL AIR Protocol, lodging, transportation, and verification of U.S
Security clearances)
I developed a support plan and began tasking our two support elements: the U.S
Army Garrison (USAG) - Brussels and the Joint Administrative Services (JAS) of the U.S
Embassy to Brussels
I frequently staff multiple weekly visits by U.S
DVs from the Office of the Secretary of Defense (OSD), Undersecretaries, Deputy Assistant Secretaries, General Officers, and Ambassadors
I am responding for the updates to the NATO Summit meetings hosted by POTUS and The NATO Ministers meetings hosted by SECDEF/SECSTATE; this includes their meeting calendars, schedules, and phone contacts
The NATO Security Clearance credential project requires close coordination with the White House staff, U.S
Secret Service, Diplomatic Security Service, OSD, the U.S
Embassies within EUROPE, and USAREUR
I work regularly with the NATO Office of Security, NATO Conference Services, NATO Technical Services and the NATO Council Secretariat while planning high-level visits of U.S
Government Officials
I have several years experience working in an International Organization and traveling abroad in support of our mission
I also manage the day-to-day Operations support to our Ambassador, the Political and Public Affairs officers, the Secretary of Defense Representative Europe and Defense Advisor and his OSD Directors
We provide official travel itineraries to our employees in accordance with the Joint Travel Regulations (JTR/JFTR) and the Foreign Affairs Manuals and Regulations (FAM/FAR)
I am the Lead District Travel Administrator (LDTA) for the Defense Travel System (DTS) and the Primary Administrator for the Department of State E2 Solutions Travel System
As the administrator for the DoD and DoS travel systems, I provide semiannually training to the 20-office management specialist
As the Common Access Card (CAC) Operator and Alternate Site Security Manager (SSM), I am responsible for updating personnel records in DEERS (Defense Enrollment Eligibility Reporting System) via RAPIDS (Real-time Automated Personnel Identification System), confirming official forms of identification and documents, responsible for accountability, control, verification and issuance of CACs for Active Duty military, Reserve and National Guard members, military Retirees, to include their family members/dependents, DoD Civilians and Contracts
I preform all ID card and CAC issuance related tasks to include researching and reviewing source documents, verifying eligibility, and discussing entitlements as defined in the AFI 36-3026(I), the Army Regulation 600-8-14 and the RAPIDS Training Guide
Top Secret Clearance.
Supervisor
US Army
09.1988 - 11.2009
John W
Boyd, 314-369-3246)
Okay to contact this
US
ARMY
Appeared in court and testified under oath in [Type] and [Type] cases.
Oversaw criminal cases, coordinated investigations and prepared evidence and investigators for court cases.
Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
Gathered facts from interviews of suspects, witnesses and complainants.
Researched criminal cases and led investigations to determine appropriate course of proceedings.
Gathered business and data requirements to enhance existing applications by interviewing [Type] business users.
Collected and preserved physical evidence, photographs and laboratory submissions.
Contractor
TNT Premier, LC
38 (Bldg
23642)
Managed day-to-day operations of consulting business, which required such tasks as [Task] and [Task].
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Created and improved intelligence resources to facilitate consistent data management strategies.
Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
Identified objectives of [Company] by analyzing feedback, observing consumers and collecting surveys.
Education
Bachelor of Arts - Family Stuidies And Child Development
American Public University System
Charles Town, WV
06.2021
Skills
Key Relationship Development
Customer Service
Schedule Coordination
Data Entry
Documentation Expertise
Teamwork and Collaboration
Risk Monitoring
Efficient Service
Software Applications
Scheduled Services
Clerical Support
Operational Efficiency
Effective Multitasking
Timeline
Navy Scheduler
NSWC PHD WSD
12.2021 - Current
Contractor
JSL Technologies, Inc
12.2021 - Current
Front Desk Administrator & Youth Development Specialist
Boys & Girls Club of Otero County
02.2019 - 05.2020
Technical Specialist - Army Range
White Sands Missile
01.2019 - 12.2021
Supervisor
AMD
01.2019 - 04.2020
Supervisor
490 FIRST STREET
01.2013 - 02.2018
Operations Office Manager
11.2009 - 01.2013
Supervisor
US Army
09.1988 - 11.2009
US
ARMY
Contractor
TNT Premier, LC
Bachelor of Arts - Family Stuidies And Child Development
American Public University System
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