Lawanna Williams
Rantoul,IL
Summary
Dynamic supervisor with a proven track record at Carle Foundation Hospital, excelling in schedule development and staff education. Expert in streamlining operations through effective processes and procedures, fostering a safe work environment, and enhancing team efficiency. Strong decision-maker and mentor, committed to achieving organizational goals and improving service quality.
Overview
15
15
years of professional experience
Work History
Supervisor
Carle Foundation Hospital
09.2017 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Devised and implemented processes and procedures to streamline operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
Mail Carrier
United States Parcel Service
06.2014 - 05.2015
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
Storeroom Clerk
Carle Foundation Hospital
06.2012 - 07.2014
- Maintained orderly stockroom for ease of retrieval.
- Received incoming merchandise and stored in correct stock locations.
- Followed proper procedures for item receipt, storage and inventory control.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
Housekeeper
Carle Foundation Hospital
03.2011 - 06.2012
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Operated electronic backpack vacuums and floor sweepers.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
High School Diploma -
Neil F. Simeon
Chicago, ILSkills
- Schedule development
- Waste reduction
- Department organization
- Staff education
- Decision-making
- Task delegation
- Processes and procedures
- Coaching and mentoring
- Verbal and written communication
- Conflict resolution
Timeline
Supervisor
Carle Foundation Hospital
09.2017 - Current
Mail Carrier
United States Parcel Service
06.2014 - 05.2015
Storeroom Clerk
Carle Foundation Hospital
06.2012 - 07.2014
Housekeeper
Carle Foundation Hospital
03.2011 - 06.2012
High School Diploma -
Neil F. Simeon