LaWanza King
Fort Lauderdale,FL
Summary
Dynamic professional with a proven track record in engaging community members and enhancing team productivity at Field Works. Skilled in computer proficiency and exceptional communication, demonstrated through effective campaign management and fostering collaborative environments. Excelled in leadership roles, significantly improving operational efficiency and customer satisfaction across diverse roles.
Overview
3
3
years of professional experience
Work History
Field Canvasser/Petition Circulator
Field Works
03.2020 - 01.2021
- Approach individuals and engage with the community at various locations, such as DMVS, parks, shopping plazas and events to collect valid signatures for the petition.
- Educate and inform: Clearly explain the purpose, goals, and significance of the petition to potential signees.
- Provide regular reports to campaign Directors
- Refined interpersonal communication skills through countless conversations with diverse populations about sensitive political topics.
- Enhanced team productivity by effectively managing time, prioritizing tasks, and maintaining accurate records of interactions.
- Assisted in training new field canvassers, sharing best practices, and fostering a collaborative team environment.
Cashier
Ross Dress for Less
11.2017 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Dispatcher/Ground Operations Agent
Eastside Transportation Services
07.2018 - 02.2020
- Offered seamless and reliable airport transportation solutions to and from major airports across Upstate South Carolina, Columbia, Atlanta, Charlotte, Asheville, and their surrounding areas.
- Committed to punctuality and comfort ensuring stress-free airport transfers for business and leisure travelers.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Maintained updated and detailed records of calls in physical and electronic database.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Tracked flight status in real-time, ensuring prompt and hassle-free pickup upon arrival.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
Bachelor of Science - Interior Design
Bauder College
Fort Lauderdale, FL01.1995
Associate of Science - Interior Design
Bauder College
Fort Lauderdale, FL01.1994
Skills
- Computer proficiency
- Leadership experience
- Communication skills
- Organizational know-how
- People skills
- Collaboration talent
- Problem-solving abilities
- Cross-cultural communication
- Assertiveness
- Quick-learning
Timeline
Field Canvasser/Petition Circulator
Field Works
03.2020 - 01.2021
Dispatcher/Ground Operations Agent
Eastside Transportation Services
07.2018 - 02.2020
Cashier
Ross Dress for Less
11.2017 - 03.2020
Bachelor of Science - Interior Design
Bauder College
Associate of Science - Interior Design
Bauder College
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