Lawarren Ashley
Saint Augustine
Summary
Dynamic franchise owner with a proven track record in operational efficiency and customer service excellence. Successfully managed a team of 10 cleaners, enhancing service quality and compliance with industry regulations. Skilled in employee training and financial management, ensuring optimal performance and client satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Franchise Owner
Self-employed
Saint Augustine
02.2020 - Current
- Maintained relationships with existing clients by providing superior customer service.
- Conducted regular inspections of all areas to ensure that standards are met and maintained.
- Updated policies and procedures related to cleaning services in order to remain compliant with industry regulations.
- Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
- Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
- Created weekly schedules for staff members to ensure proper coverage in all areas.
- Managed daily cleaning operations and staff of up to 10 cleaners.
Dishwasher Supervisor
King Fish and Grill
Jacksonville
04.2017 - 01.2022
- Provided guidance to team members on proper food handling techniques as well as safety regulations.
- Ensured that all kitchen utensils were properly cleaned, dried, and stored according to established procedures.
- Trained new employees in the use of equipment and safety protocols.
- Assisted with meal preparation when needed during peak hours or periods of high demand.
- Ensured that all health codes were followed at all times in order to maintain a sanitary work environment.
- Inspected dishes, glassware, cutlery, pots, pans. for cleanliness prior to being returned to service.
- Performed other duties as assigned by management.
Shipping and Receiving Coordinator
B&E
Jacksonville
05.2010 - 12.2021
- Monitored the movement of materials in the warehouse by utilizing tracking systems.
- Prepared bills of lading, invoices, and other shipping documents.
- Ensured compliance with safety regulations in handling hazardous materials.
- Researched discrepancies between expected vs. actual receipts and shipments on a regular basis.
- Received customer orders, prepared packing lists, and shipped items accordingly.
- Provided guidance to staff members regarding proper packaging methods for shipments.
- Coordinated with vendors to ensure timely delivery of products.
Education
Some College (No Degree) - Engineering
EWC
Skills
- Customer service
- Employee training
- Regulatory compliance
- Team leadership
- Operational efficiency
- Problem solving
- Time management
- Franchise relations
- Service quality assurance
- Bidding processes
- Staff hiring
- Financial management
Certification
- CDL
Timeline
Franchise Owner
Self-employed
02.2020 - Current
Dishwasher Supervisor
King Fish and Grill
04.2017 - 01.2022
Shipping and Receiving Coordinator
B&E
05.2010 - 12.2021
Some College (No Degree) - Engineering
EWC
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