Lawen Dosky
Antioch,TN
Summary
Qualified Business Intelligence Analyst versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities.
Overview
3
3
years of professional experience
Work History
Goin Postal Manager
Goin Postal
Franklin, TN
05.2022 - 12.2023
- Established security protocols for safeguarding against theft or tampering with mail items.
- Created reports detailing the progress of delivery routes and addressed any issues that arose during transit.
- Monitored staff member adherence with regulations and procedures.
- Monitored staff performance and provided guidance on operations, safety procedures, and customer service protocols.
- Ensured compliance with government regulations regarding mailing processes and procedures.
- Assisted in managing budgets for various postal projects including staffing costs, equipment purchases.
- Investigated lost or delayed packages to determine cause of delay or misdelivery.
- Reviewed invoices from vendors providing postal services such as courier companies or freight carriers.
- Collaborated with IT department personnel on software upgrades related to tracking systems for parcel deliveries.
- Supervised staff activities at post offices throughout assigned region ensuring compliance with company policies.
Business Analyst
Envison Healthcare
Nashville, TN
01.2021 - 11.2022
- Collected, tracked and evaluated current business and market trend data.
- Collaborated with stakeholders to define features, integrations and partnerships.
- Developed financial models and forecasts to support business decisions.
- Provided technical support for existing reports, dashboards or other tools.
- Maintained library of model documents, templates or other reusable knowledge assets.
- Maintained or updated business intelligence tools, databases or dashboards.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Generated standard or custom reports summarizing business, financial or economic data.
- Analyzed operational data, surfacing insights and findings to support business and technical decisions.
- Defined key data points and data sources to track against measurable performance indicators and produce useful reports.
- Analyzed and tracked data to prepare forecasts and identify trends.
Education
Business
Tennessee State University
Nashville, TN12-2023
Skills
- Operational Reporting
- Internal Auditing
- Customer Needs Assessment
- Strategic Planning
- Documentation and Reporting
- Financial Oversight
- Logistics Management
- Data Analytics
- Project Planning
- Process Analysis
- Idea Development and Brainstorming
Timeline
Goin Postal Manager
Goin Postal
05.2022 - 12.2023
Business Analyst
Envison Healthcare
01.2021 - 11.2022
Business
Tennessee State University
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