Compassionate patient representative with background in managing patient interactions and resolving concerns effectively. Skilled in communication, ensuring clarity and understanding between healthcare providers and patients. Demonstrated ability to improve patient satisfaction through attentive service and problem-solving. Contributed to streamlining front office operations, enhancing overall efficiency in previous roles.
SOCIAL AND BEHAVIORAL HEALTH PROJECT, Partnering with the UT Health Services in monitoring annual flu shot to understand the real-world, hands-on learning experience in public health and preventing diseases. DATA AND COMMUNICATION PROJECT, Analyzing survey and writing scientific paper on adverse health conditions that pose the greatest burden of disease in El Paso County. Understanding how public health generates, analyzes, and communicates data in Public Health fields.