Lawren Sullivan
Raleigh,North Carolina
Summary
Dynamic professional with a proven track record at Carelinc Medical Equipment, excelling in efficient navigation and fostering teamwork. Demonstrated ability to enhance customer satisfaction and operational efficiency through strategic sales approaches and multitasking abilities. Achieved significant improvements in delivery accuracy and team collaboration, showcasing a blend of hard and soft skills essential for diverse roles.
Experienced logistics professional equipped for success in delivery roles. Strong focus on team collaboration and achieving results. Expertise in route planning, time management, and customer satisfaction. Reliable and adaptable to changing needs, ensuring timely and efficient deliveries.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Delivery Associate
Carelinc Medical Equipment
05.2024 - Current
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
- Resolved customer inquiries promptly, directing them to the appropriate department when necessary.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Personal Care Assistant
BAYADA
01.2021 - 03.2024
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Monitored and assisted residents through individual service plans.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
- Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
Assistant Store Manager
Dollar Tree
06.2020 - 08.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Janitorial Assistant
LPSC Cleaning Serverices
02.2016 - 02.2021
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Collaborated effectively with staff to accommodate special event setups and teardowns, ensuring a seamless experience for guests.
- Reduced chemical usage in cleaning processes by adopting green cleaning techniques.
- Streamlined cleaning processes, reducing time spent on routine tasks.
Education
Health And Wellness - Health And Wellness
Johnston Community College
Smithfield, NC06-2020
Teacher Education -
William Peace
Raleigh06-2019
High School Diploma -
South East Raleigh
Raleigh, NC05-2019
Skills
- Loading and unloading
- Load securing
- Efficient navigation
- Sales strategy development
- Defensive driver training
- Trip planning
- Sorting
- Multitasking Abilities
Timeline
Delivery Associate
Carelinc Medical Equipment
05.2024 - Current
Personal Care Assistant
BAYADA
01.2021 - 03.2024
Assistant Store Manager
Dollar Tree
06.2020 - 08.2023
Janitorial Assistant
LPSC Cleaning Serverices
02.2016 - 02.2021
Health And Wellness - Health And Wellness
Johnston Community College
Teacher Education -
William Peace
High School Diploma -
South East Raleigh
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