Lawrence Bencomo
San Antonio,TX
Summary
Dedicated HR professional office administrator with over 14 years of experience in the HR sector. Expertise includes HRIS and ATS software proficiency, onboarding, I-9 verification, new hire orientation, interviewing, benefit enrollment, leave administration, unemployment cases, payroll processing, employee training, and employee relations, supported by strong administrative skills. Proven ability to adapt to various work environments - onsite, hybrid, and remote - while effectively managing HR operations at single businesses, university, and corporate levels across USA and internationally. I hold a Master's Degree from Illinois State University, reflecting a commitment to professional development and excellence in the field.
Overview
19
19
years of professional experience
Work History
Human Resources Analytics Support (Contractor)
Randstad USA/Valero Energy Corp
07.2025 - 11.2025
- Own SAP Data Cleanup Project: Research and confirm employee data or correct any Discrepancies in information
- Monitor pre-hire activities and ensures all actions needed for employee onboarding are completed prior to employee’s first day including printing and review of new hire paperwork
- Assist with Inputs of employee data changes in SA- HR including new hires, terminations, transfers, promotions, deductions, and personal data changes. Ensures all employee requests are processed and verified prior to payroll processing date
- Perform Form I-9 completion and E-Verify processing
- Respond to employee questions regarding personal and pay-related data, such as deductions, federal tax withholding, and direct deposits
- Enter a high volume of employee data in SAP
- Verify data entry performed by other members of the department including new hire paperwork, employee data changes and other entries
- Assist with additional administrative tasks such as filing, document sorting and coding and checking department voicemail
Human Capital Associate II Shared Services
Guidehouse
11.2024 - 05.2025
- Process job changes in Workday including international changes/updates including start and return from leave of absence
- Update/correct employment start and end dates, correct contract dates
- Process terminations and correct termination data upon request
- Provide required offboarding documents
- Conduct exit interview with voluntary resigning employees for feedback on experience and reasons for leaving, Apply information to identify trends or themes that may need attention
- Research for possible repayment collections, get approval from HCBP to proceed or forfeit, forward approval and documentation to Payroll to begin collection process
- Process compensation changes including optional bonuses and one time payments
- Provide required documents for compensation changes, may require mail merge and/or DocuSign
- Respond to tickets in Servicenow and resolve any issues HR/Benefits/Leave/Payroll issues or escalate
Business Analyst - Human Resources (Contracted)
Randstad USA/ Whataburger
09.2024 - 11.2024
- Review and analyze all employee personal and work data in Workday for accuracy
- Update discrepancies to cost center, pay grade, FTE, job title, work location, and personal information
Human Resources Representative II
Petco
09.2020 - 01.2024
- Process terminations, transfers and promotions, pay changes, payment elections, tax elections, and personal information in Peoplesoft using Service Now ticket system
- Process Verification of Employment requests partnering with other departments
- Resource for PCC locations and corporate for Workday functions
- Assist with the creation of SOPs and Process Maps for reference and training
- Assist with or process HR functions (e.g. hires, terminations, transfer/promotion, and job changes, etc.) in Workday using the Workday Help Case system
- Assist Partners with leave of absence and benefit inquiries, escalating to departments for more complex issues
- Manage Dayforce/Time Tracking by processing delegations, location assignments, active/inactive status, and researching a resolving any discrepancies
- Research and resolve incorrect/missing pay and incentive cases
- Assist and work with other HR depts. by researching and triaging Help Cases resolving or reassigning the Help Case to the appropriate HR tier/dept.
- Assist with the creation of SOPs and process maps
Human Resources Specialist I
UTSA
05.2018 - 07.2020
- Prepare and conduct orientation for all new benefits eligible employees
- Verify and process I9 documentation including foreign faculty/staff
- Deliver presentation on Benefits, Leave, and Retirement
- Create, send, and collect offer letters for new hire and new in position employees
- Process new hires in PeopleSoft creating all necessary university ID numbers
- Finalize the hiring process in STARS application system
- Process transfers, promotions, status changes, terminations, etc. for all employees through eForm processing in Peoplesoft or by manual entry
- Audit and enter tenured and non-tenured faculty contracts
- . Assist with the creation for SOPS and Process Maps for reference and training
- Assess and audit all submitted employee related electronic forms for accuracy
- Assist and coach department representatives on policies and processes
- Assist with the creation of SOPs and Process Maps for reference and training
Administrative Associate
City of San Antonio PreK4SA
04.2017 - 05.2018
- Register students for the PreK4SA school year
- Collect and validate documents (ID, proof of residence, income, etc.)
- Determine eligibility through income, SNAP, Military, Conservatorship, or other qualifying documents
- Update and track students in PrK4SA database
- Create physical and electronic files
- Copy, scan, answer phones (hotline), email, and make appointments
Team Member Services Specialist
Whole Foods Market
04.2015 - 10.2015
- Stand alone on-site HR for 150 team members
- Address employee relations and other employee concerns
- Administrate benefit enrollment
- Process in Workday transfers, promotions, status changes, etc.
- Resource for policies, procedures, laws, and standards
- Facilitate leave of absence (FML, WC, Medical) and manage unemployment claims
- Represent Whole Foods at hearings as needed
- Conduct new hire orientations and facilitate onboarding experience
- Prepare and/or maintain employment records
HR Staffing and Development Team Leader
Target Corporation
06.2006 - 01.2014
- HR for up to 600 team members/Supervisor of office clerical team
- Conduct new hire orientations and facilitate the onboarding experience
- Manage training program for all new hires and existing employees
- Resource for information and/or training related to interviewing, performance appraisals, counseling techniques, and documentation
- Address employee relations issues and other employee concerns
- District resource and member of the District Assessment Team
- Process job changes in HRIS and update time sheets as needed
- Process payroll and resolve any issues
- Creates schedules to budget
- Administrate benefit enrollment
- Manage LOAs, WC, and unemployment claims
Education
Bachelor's Degree - Music Education K Through 12
Illinois State University
Normal, ILMaster's Degree - Vocal Performance
Illinois State University
Normal, ILSkills
- Human Resources
- HRIS software and Applicant Tracking Systems
- I9 verification/compliance (including EVerify)
- Onboarding/New Hire Orientation
- Interviewing
- Employee Training
- Performance Reviews
- Time Management/Scheduling
- Leave Administration
- Benefit Enrollment
- Employee Relations
- Payroll
- Workers Compensation
- Office Administration
- Microsoft Suite
- Data Entry
Timeline
Human Resources Analytics Support (Contractor)
Randstad USA/Valero Energy Corp
07.2025 - 11.2025
Human Capital Associate II Shared Services
Guidehouse
11.2024 - 05.2025
Business Analyst - Human Resources (Contracted)
Randstad USA/ Whataburger
09.2024 - 11.2024
Human Resources Representative II
Petco
09.2020 - 01.2024
Human Resources Specialist I
UTSA
05.2018 - 07.2020
Administrative Associate
City of San Antonio PreK4SA
04.2017 - 05.2018
Team Member Services Specialist
Whole Foods Market
04.2015 - 10.2015
HR Staffing and Development Team Leader
Target Corporation
06.2006 - 01.2014
Bachelor's Degree - Music Education K Through 12
Illinois State University
Master's Degree - Vocal Performance
Illinois State University