Lawrence Betson

As Principal Cloud Platform Engineer, I manage all operational aspects of Careforth care collaboration platform. This hybrid role blends architectural expertise with site reliability engineering, while managing a team of four engineers-two senior and two juniors-to ensure a robust, scalable, and secure platform that supports the organization's mission

• Managed a high-performing DevOps team of four engineers, leading to a 25% increase in productivity through regular one-on-one meetings, mentorship, and professional development plans aligned with business objectives
• Completed an 18-month transition from EC2 instances to AWS EKS, migrating 55 microservices per environment (dev, test, beta, and prod), which reduced deployment times by 50% and enhanced system stability across all environments, ensuring 99.9% uptime, improved fault tolerance, scalability for critical applications supporting 1,000s+ daily users, and achieving a 30% increase in system scalability and a 20% boost in operational efficiency
• Conducted a comprehensive evaluation of Careforth's infrastructure, identifying 10 improvement areas, and developed a detailed remediation plan, leading to a 30% reduction in system downtimes and better security posture
• Incorporated Lacework as part of a shift-left approach, enhancing security and compliance by reducing detected vulnerabilities by 45% and ensuring full adherence to HIPAA and HiTrust standards
• Championed the adoption of Datadog, achieving 50% faster troubleshooting and reducing infrastructure downtime by 20% through enhanced visibility and proactive application-real user monitoring across systems and applications
• Actively participated in the HIPAA HiTrust board, successfully completing 100% of quarterly and annual compliance tasks on schedule, contributing to a 100% HiTrust recertification success rate annually
• Realized annual savings of $10,000 by optimizing cloud infrastructure with compute savings plans, RDS reserved instances, and right-sizing, and achieved an additional $1,500-$2,000 monthly savings using the FinOps tool ProsperOps
• Defined and tracked 5+ KPIs aligned with strategic objectives, conducting gap analyses and stakeholder feedback sessions that led to a 20% improvement in system reliability and alignment of IT initiatives with business goals

As Senior Platform Engineer and Team Lead on the DevOps team, I was responsible for the development, support, and improvement of the BOSS AI Platform Infrastructure. This included providing mentorship to team members, fostering growth, and ensuring alignment with the organization's objectives

• Working within Agile and Scrum frameworks, I contributed to the administration, configuration, and optimization of on-premises and cloud-based environments
• This encompassed Linux systems, Kubernetes orchestration, and IaaS deployments across AWS, GCP, and Azure
• I collaborated extensively with cross-functional teams to deliver scalable and reliable AI and Machine Learning solutions tailored to diverse client needs
• Mentored and guided a team of 5 engineers, resulting in a 30% improvement in project delivery efficiency and fostering professional development through tailored growth plans and skill-building workshops
• Designed, configured, and deployed an Infrastructure-as-a-Service (IaaS) Kubernetes platform across AWS EKS, GKE, and AKS, increasing deployment scalability by 40% and reducing operational complexity by 25%
• Streamlined Kubernetes build processes by implementing and managing GitLab CI/CD pipelines, reducing deployment times by 30% and increasing reliability through automated testing and validation workflows
• Monitored and maintained the Kubernetes platform using the ELK Stack, achieving 99.9% system uptime and reducing incident resolution times by 35% through proactive monitoring and analytics
• Supported AI Infrastructure data models and machine learning infrastructure for diverse clients, enabling 100% compliance with DoD requirements, enhancing operational performance for hospitals, and improving loss prevention for retail systems
• Deployed and maintained comprehensive monitoring, logging, and analytics solutions using the ELK Stack, improving log analysis efficiency enabling faster troubleshooting across systems
• Ensured platform scalability, security, and uptime through containerization and robust orchestration in Kubernetes environments
• Collaborated with clients and internal stakeholders to align infrastructure capabilities with business objectives, delivering reliable AI-driven solutions

Working as part of the DevOps team, in an Agile environment, primarily focused on designing, maintaining and supporting the different compute solutions throughout the company

• Working collaboratively with the NantHealth SaaS business to understand the requirements and strategic initiatives, ensuring the compute platform can support and scale to the business needs
• Responsible for all compute environments, internal or hosted
• Responsible for the design and support of the hypervisor and container platforms, working closely with development, release, and engineering operations teams to ensure a stable, secure, and scalable platform
• Upgraded vSphere infrastructure from 6.5 to 6.7 across multiple datacenters, including 300 ESXi hosts and thousands of VMware guest OS, improving system stability and operational performance by 25%
• Led Linux AD integration project with Beyond Trust Power Broker, deploying Ansible playbooks to integrate 1,000+ CentOS and Ubuntu hosts, resulting in enhanced security and seamless user account management
• Implemented Linux configuration management, patching, provisioning, and inventory reporting through Foreman-Katello, reducing patching time by 30% and ensuring compliance across 1,000+ Linux servers
• Deployed and scaled bare-metal Kubernetes/Docker clusters in hybrid cloud infrastructure, enhancing workload scalability by 50% and ensuring seamless orchestration for diverse customer demands
• Configured HashiCorp Terraform and Packer for automated templating and imaging of VMware and AWS EC2 instances, reducing manual provisioning time and streamlining deployment pipelines
• Built and deployed 500+ new Ubuntu and Windows servers during side-by-side migration to Azure
• Provided lifecycle support for PROD, DEV, QA, and TEST environments, utilizing JIRA, Confluence, and Trello to achieve 100% SLA compliance and improve cross-team collaboration by 20%
• Built, configured, and supported Chef and Artifactory environments, optimizing development pipelines, enabling faster delivery of critical software releases