Lawrence Busch
Pittsburgh,PA
Summary
Highly-motivated experienced employee with desire to take on new challenges. Specialize in time management, route optimization, and customer service, ensuring timely deliveries and positive interactions. Excel in communication, adaptability, and problem-solving to navigate challenges and maintain client satisfaction. Strong work ethic and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Courier
FEDEX
Pittsburgh, PA
11.2005 - Current
- Checked and secured package loads before deliveries.
- Documented pickups and deliveries and submitted reports after shift.
- Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
- Responded quickly to emergency situations requiring immediate action.
- Delivered items to residential addresses within specified time frames.
- Reported issues to supervisors resulting in increased customer satisfaction.
Supervisor
The Academy Detention Center
Pittsburgh, PA
01.2000 - 07.2025
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Worked closely with human resources to support employee management and organizational planning.
- Analyzed key performance indicators to identify effective strategies.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Education
Bachelor of Arts - Criminal Justice
Waynesburg University
Waynesburg, PA12-2000
Skills
- Excellent driving skills
- Coordinating efficient routes
- Time management
- Multitasking and organization
- Problem-solving
- Decision-making
- Attention to detail
- Punctuality and reliability
- Team collaboration
Affiliations
- Youth Sport team coach and manager over the last 12+ years within the same organization
- Involved in community programs to enhance growth, success, etc with young adults and children
- distrubting resources for local and communtiy outreach
Accomplishments
- 19 years of consecutive Safe Driving Award with FedEx
- Employee of the Month at Fedex (approx 3 times)
- Bravo Zulu Award (given by Managers; numerous times)
Certification
- CDL certification from 2005-2015
- Dangerous Good Specialist Certified
References
References available upon request.
Timeline
Courier
FEDEX
11.2005 - Current
Supervisor
The Academy Detention Center
01.2000 - 07.2025
Bachelor of Arts - Criminal Justice
Waynesburg University
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