Lawrence Carr
Fayetteville,GA
Summary
Professional with substantial experience in security operations, prepared for ensuring safety and protecting assets. Skilled in risk assessment, surveillance, and emergency response. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, vigilant, and effective in maintaining security protocols and procedures.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Armed Security Guard
Quality Guard Services
10.2024 - Current
- Patrolling and monitoring activities on the company's premises regularly to discourage criminals and ensure the environment is safe and secure
- Evicting trespassers and violators and detaining perpetrators while following legal protocols before relevant authorities arrive to take over
- Controlling the entrance and departure of employees, visitors and vehicles according to protocols
- Monitoring surveillance cameras to watch out for any disruptions or unlawful activities
- Providing detailed reports on daily activities and any incidents that may have occurred to management
- Testing security systems and, if needed, operating X-ray machines and metal detectors
- Using provided communication devices such as two-way radios in a clear and concise manner
- Performing CPR or first aid when needed
Transportation Supervisor
Newrest
05.2023 - Current
- Responsible for assisting management in the supervision of drivers and staff of the Transportation Department.
- Implements schedules, departure times, and daily functions of the Department.
- Ensures daily changes are coordinated in an efficient, effective and productive manner.
- Appraises changes and communicates with customers whenever necessary.
- Communicates information to other internal departments as necessary.
Account Manager
Aaron's Sales and Leasing
01.2016 - 11.2023
- Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
- Assists the General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy.
- Builds authentic customer relationships to support customers in their ownership goals and drive sales to achieve daily, weekly and monthly accounts department goals to maintain store budget.
- Manages the collections process heavily by counseling customers to gain timely lease/merchandise renewals.
- Reviews and closes lease agreements, which includes confirming customer identification, collecting money and obtaining customer signatures on lease agreements.
- Maintains customer contact via phone and home visits in efforts to collect as much as possible before closing the monthly books.
- Assists the Sales Team as needed.
Delivery Driver/Warehouse
Ashley Furniture Industries
10.2022 - 05.2023
- Maintained accurate records of customer account activity, to include current and past due accounts.
- Reviewed past due accounts and communicate in person and via phone with the customers to promote timely payments.
- Collected and processed customer payments on a timely basis to meet daily/weekly collection standards.
- Completed customer service/collection calls in a timely manner
- Followed all policies and procedures and adhere to all company standards.
- Properly moved and handled load/unload truck, or other vehicle, per policy to safely protect store staff and merchandise
Delivery Driver Helper
Ashley Furniture Industries
02.2021 - 10.2021
- Maintained accurate records of customer account activity, to include current and past due accounts.
- Reviewed past due accounts and communicate in person and via phone with the customers to promote timely payments.
- Collected and processed customer payments on a timely basis to meet daily/weekly collection standards.
- Completed customer service/collection calls in a timely manner
- Followed all policies and procedures and adhere to all company standards.
- Properly moved and handled load/unload truck, or other vehicle, per policy to safely protect store staff and merchandise
Lead with Keys
GNC
09.2019 - 07.2021
- Create a world-class customer experience by providing passionate customer service and selling through customer engagement.
- Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and overseeing the daily operations of a store, making sure it runs smoothly and effectively.
- Motivating sales teams, creating business strategies, developing promotional material, and training new staff.
Security Guard
DGS Delta
10.2020 - 05.2021
- Check passes and credentials of airline employees arriving for their shifts; while following necessary procedures and protocols to ensure safety of all people within the airport facility.
- Responsible for all facets of provisioning and access control management for all populations (employee, visitor, contractor, vendor, etc) of persons accessing various buildings for DGS clients and ensure proper authorization/access into buildings.
FedEx Delivery Driver/ Route Manager
Power G
09.2019 - 10.2020
- Pick and deliver packages for FedEx and also ensure customer service.
- Taking phone calls from customers, sorting packages, loading the vehicle, retrieving items, collecting signatures, and keeping the vehicle clean and in good condition.
- Making sure routes are covered and payroll is in.
DSG. Lodge Lead/Key Holder
DICK'S Sporting Goods
06.2019 - 09.2020
- Create a world-class customer experience by providing passionate customer service and selling through customer engagement.
- Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment to Hunting, Camping, and/or Fishing.
- Key holder, opening and closing a store and performing various administrative duties.
- Their primary responsibilities include assisting with customer service, ensuring that the store is clean and organized and managing the alarm system.
Account Manager/delivery Driver
RENT-A-CENTER
07.2014 - 12.2015
- Maintained accurate records of customer account activity, to include current and past due accounts.
- Reviewed past due accounts and communicate in person and via phone with the customers to promote timely payments.
- Collected and processed customer payments on a timely basis to meet daily/weekly collection standards.
- Completed customer service/collection calls in a timely manner
- Followed all policies and procedures and adhere to all company standards.
- Properly moved and handled load/unload truck, or other vehicle, per policy to safely protect store staff and merchandise.
Floor Lead
PetSmart
08.2012 - 07.2014
- Responsible for daily store opening/closing and providing customer engagement ensuring satisfaction.
- Assist and work in various departments as necessary.
- Support front line associates ensuring an environment of customer engagement.
- Process customers exchange and returns.
Education
Associate - Physical
BUTLER COMMUNITY COLLEGE
El Dorado, KS05.2007
High school diploma -
Hargrave High School
Chatham, VA05.2004
Skills
- Hostile environment training
- Counter-terrorism strategies
- Defensive tactics
- Close quarters combat
- Situational awareness
- Facility protection
- Physical fitness
- Executive protection
- Surveillance monitoring
- Event security
- Incident documentation
- Self-defense
Certification
Forklift Certification
Personal Information
Willing To Relocate: Anywhere
Timeline
Armed Security Guard
Quality Guard Services
10.2024 - Current
Transportation Supervisor
Newrest
05.2023 - Current
Delivery Driver/Warehouse
Ashley Furniture Industries
10.2022 - 05.2023
Delivery Driver Helper
Ashley Furniture Industries
02.2021 - 10.2021
Security Guard
DGS Delta
10.2020 - 05.2021
Lead with Keys
GNC
09.2019 - 07.2021
FedEx Delivery Driver/ Route Manager
Power G
09.2019 - 10.2020
DSG. Lodge Lead/Key Holder
DICK'S Sporting Goods
06.2019 - 09.2020
Account Manager
Aaron's Sales and Leasing
01.2016 - 11.2023
Account Manager/delivery Driver
RENT-A-CENTER
07.2014 - 12.2015
Floor Lead
PetSmart
08.2012 - 07.2014
High school diploma -
Hargrave High School
Associate - Physical
BUTLER COMMUNITY COLLEGE
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