Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lawrence Chand

Fontana,CA

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Resourceful Project Manager with 8 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Manager

ServiceMaster By Rapid Recovery
01.2020 - Current
  • As a water damage restoration project manager my job requires me to successful monitors, inspects and completes tasks for restoration jobs to ensure completion of drying, demolition, pack-out of contents and various fire restoration activities. I also prepare and review documentations to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies, as well as explain processes used to complete active jobs and next steps to resolution in person to customers.
    I use mitigation/restoration experience along with Xactimate estimating knowledge to negotiate with insurance adjusters in a fast-paced environment while protecting the assets of the company. I concentrate on the monitoring of vendor mitigation estimates, interacting with vendors to ensure proper mitigation, and creating alignment with mitigation vendors and the unit.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Put together estimates, specifications, and other project documents.
  • Established successful relationships with clients, leading to repeat business and positive referrals.
  • Increased customer satisfaction ratings by resolving all issues professionally.

Senior Sales Associate

NGY Stone & Cabinet
01.2016 - 12.2019
  • My duties included providing cabinet and interior designs to clients upon configuration provided by them, Pricing out required material within the budget of the project, checking inventory, writing up orders and processing payments upon client’s approval. Additional services were provided such as working with third party trucking companies, scheduling and handling shipping of products to other states as well. Working with online and delivery platforms such as Wayfair, UPS and FedEx to send out orders. Initiating in showroom visits to high volume customers and frequently checking up to satisfy any needs as necessary. Coordinated with CEO, supervisor and managers to develop programs to improve our diversity in the workplace. I preformed detailed analysis of the current workforce, and developed a strategy to ensure we targeted a broader workforce and market. I also worked as outside sales person for the company to acquire and bring more customers in. Represented the company by attended trade shows in and out of the states and being a valuable member of the team.
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Developed sales plans to increase market share, customer base and revenue.
  • Exceeded quarterly sales targets consistently through persuasive product presentations and demonstrations.
  • Performed inventory control procedures to manage stock.
  • Assisted in development of monthly sales goals to motivate team and drive business objectives.
  • Contributed to team objectives in fast-paced environment.
  • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
  • Boosted sales revenue by developing and maintaining strong relationships with clients.

Education

Associate of Arts - Architectural Technology

Mt San Antonio College
Walnut, CA
11.2025

GED -

GED Testing Services
1850 M Street NW Washington, DC 20036
11.2021

Certificate - Architecture Foundation Skills

Mt San Antonio College
Walnut, CA
12.2020

High School Diploma -

Rishikul Sanatan College
Fiji Islands
11.2012

Skills

  • Project Management
  • Project Scheduling, Planning and developing
  • Client Relations
  • Staff Management
  • Advanced problem solving
  • Budgeting and forecasting
  • Risk Management
  • Scope, document and contract Management
  • Residential construction
  • Schedule Management
  • Project estimation and bidding
  • Industry software understating

Certification

  • Licensed General B Contractor

License number: 1101078


  • IICRC WTR Certified

Registration number: 70121405

Timeline

Project Manager

ServiceMaster By Rapid Recovery
01.2020 - Current

Senior Sales Associate

NGY Stone & Cabinet
01.2016 - 12.2019

Associate of Arts - Architectural Technology

Mt San Antonio College

GED -

GED Testing Services

Certificate - Architecture Foundation Skills

Mt San Antonio College

High School Diploma -

Rishikul Sanatan College

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Lawrence Chand