Summary
Overview
Work History
Education
Skills
Timeline
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Lawrence Cohen

Hopkinton,NH

Summary

Dynamic leader with a proven track record at Second Hand Watches LLC, showcasing exceptional skills in strategic planning and organizational leadership. Spearheaded expansion initiatives and drove significant market growth, demonstrating a strong commitment to integrity and ethics. Excelled in operations management and business development, achieving enhanced customer satisfaction and operational excellence. Excellent employee development, customer service and analytics skills coupled with more than 15 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives. Results-oriented Luxury-Brand executive with demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader promoting operational improvements, market expansion and positive corporate culture as keys to success.

Overview

18
18
years of professional experience

Work History

President

Second Hand Watches LLC
05.2016 - Current
  • Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Navigated complex regulatory environments while maintaining compliance across all aspects of the organization''s operations.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Streamlined organizational processes by evaluating current systems and implementing improvements.
  • Managed financial, operational and human resources to optimize business performance.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Monitored key business risks and established risk management procedures.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.

Realtor

Berkshire Hathaway
05.2014 - 05.2016
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed new business and managed new and existing clients.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.

President

Classy Automotive
06.2006 - 03.2013
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Increased customer satisfaction by providing high-quality services and timely communication.

Education

Bachelor of Arts - Psychology

Susquehanna University
Selinsgrove, PA
05-2004

Skills

  • Leadership Team Building
  • Organizational Leadership
  • Strategic Planning
  • Operational Excellence
  • Integrity and ethics
  • Operations Management
  • Business Development

Timeline

President

Second Hand Watches LLC
05.2016 - Current

Realtor

Berkshire Hathaway
05.2014 - 05.2016

President

Classy Automotive
06.2006 - 03.2013

Bachelor of Arts - Psychology

Susquehanna University

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Lawrence Cohen