Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Lawrence Craig

Cinnaminson

Summary

Dynamic Field Engineer with extensive experience at KodakAlaris, excelling in equipment calibration and technical troubleshooting. Proven track record in enhancing client satisfaction through tailored solutions and effective team management. Skilled in root cause analysis and customer engagement, consistently delivering optimal performance and compliance in diverse environments.

Overview

44
44
years of professional experience

Work History

Field Engineer

Bell and Howell/Kodak/KodakAlaris
Cinnaminson
08.1981 - 04.2025
  • Installed and calibrated imaging equipment for optimal performance across various environments.
  • Diagnosed technical issues in field equipment, ensuring timely repairs and maintenance.
  • Trained junior engineers on equipment operation and maintenance procedures effectively.
  • Collaborated with clients to understand requirements and deliver tailored solutions promptly.
  • Conducted routine inspections on machinery to ensure compliance with safety standards.
  • Provided technical support during equipment installations, enhancing client satisfaction levels.
  • Documented service reports accurately to maintain records of all field activities.
  • Developed maintenance schedules for equipment, promoting efficient operational practices consistently.
  • Provided technical support to customers via phone, email, and onsite visits.
  • Utilized knowledge and skills in root cause failure analysis.
  • Troubleshooted customer networking issues with remote access tools.
  • Managed a team of field engineers responsible for installations at customer sites.

Education

Certificate of Completion - Dc Electronics And Microprocessor Theory

Lyons Institute
Cherry Hill, NJ
07-1981

Skills

  • Equipment calibration
  • Technical troubleshooting
  • Equipment installation
  • Field data analysis
  • Root cause analysis
  • Customer engagement

Affiliations

  • Life member Maple Shade First Aid Squad
  • Eagle Scout Boy Scouts of America
  • Parts advocate for Kodak Alaris
  • Catalina advocate fro Kodak Alaris

Accomplishments

  • Service Rep of the Quarter. 1990, and 1992
  • TTL of the Quarter 1993 (supervisor award)

Timeline

Field Engineer

Bell and Howell/Kodak/KodakAlaris
08.1981 - 04.2025

Certificate of Completion - Dc Electronics And Microprocessor Theory

Lyons Institute

Similar Profiles

CREATE PROFILE