Soratiya DeMarco

Cooperate between residential to be run smooth, help out to fills the gap either work shifts or doctor's appointments, transportations or any emergency matters , Overlooks on paperworks, Individuals health, medications and reports to supervisor.

• Coordinated daily operations to ensure compliance with residential program standards.
• Assisted/training and overview the staff in developing skills through individualized support plans.
• Co-operate between individual residents, families, and service providers
• Doctor's appointments, Scheduling, Renew, refills medication prescriptions, MAR/Report, Medications check.
• Assisted residents in developing life skills through individualized support plans.
• Monitored resident progress and documented outcomes for ongoing evaluation and improvement.
• Overview/plans/check cost of Petty cash, Food shopping, Household shopping.
• Staff scheduling
• Cook, Clean and be sure for all individual safe, happy, enjoy and healthy.
• Maintained important organizational paperwork.

• Assisted in developing and implementing operational strategies to enhance team performance.
• Coordinated daily activities to ensure alignment with organizational goals and efficient workflow.
• Training new staff, improving onboarding experience and operational knowledge.
• Maintained a clean, safe, healthy, comfort and organized environment for the individuals.
• Developed strong working relationships with staff, fostering a positive work environment.
• Hands-on assistance with staff and maintaining current knowledge of consumer preferences.

• Assisted individuals with daily living activities.
• Developed personalized care plans to meet the unique needs of each client.
• Monitored behavioral patterns and implemented strategies for positive change.
• Maintained clean, safe, and well-organized patient environment.
• Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
• Cook with their special diet.
• House clean, laundry.
• Transported clients to medical appointments to provide support.

• Led production of artisanal cookies, pies, pastries, ensuring adherence to quality standards.
• Developed and implemented new recipes, enhancing product offerings and customer satisfaction.
• Managed inventory control and procurement, optimizing ingredient costs and minimizing waste.
• Created and desired new recipes dish for each month and seasons for the restaurant.
• Trained and mentored junior bakers, fostering skill development and teamwork in kitchen operations.
• Coordinated staff schedules efficiently while minimizing overtime expenses and maintaining optimal staffing levels during peak business hours.
• Baked, Assemble, Frosted cakes, cupcakes, cookies, pies, pastries.
• Retails and marketing for the bakery.
• Inventory and ordering for all ingredients, liquids, containers/packages, Ice creams, Fruits.

• Collaborated with kitchen staff to coordinate timely order fulfillment and maintain menu accuracy.
• Inventory and Ordering all ingredients of the whole restaurants stuffs
• Prepared & Make Sauces.
• Prepared & Make Salad and desserts
• Checks every dish before serve.
• Co ordinates & checks for Take out order and packed.

• Coordinated sales activities and supported account management to enhance customer satisfaction.
• Monitoring, communications between the customer, agencies, port authorities and the factory, and report to the head quarter and transit country ports
• Booking containers space with the other agency company and co operated with the
• Co ordinates between Customers and Agencies to meet their happy level.
• Assisted in preparing sales presentations and reports for internal meeting.
• Visiting the factory and port authority and checks the problems.

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Managed customer accounts, ensuring accuracy in data entry and updates.
• Implemented process improvements to enhance service efficiency and customer satisfaction.
• Trained new staff on customer service protocols and system usage for optimal performance.
• Monitoring & Booking and reports Containers & breakbulk Vessel space.
• Reports weekly, monthly
• Scheduling 6 different route of shipments
• Calculates measurement breakbulk shipments, reports & cooperated with Port authorities and Space managements.