Lawrence Evans
Security
Oakland,CA
Summary
Experienced Security professional with quick instincts. Actively monitors surroundings, facility staff and visitors to maintain order and safety. Guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Security Officer
Securitas Security Services USA
04.2021 - 06.2023
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Customer Service Representative
Walmart
04.2019 - 02.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Handled customer inquiries and suggestions courteously and professionally.
Material Handler/Package Handler
Fed Ex Ground
11.2017 - 02.2019
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Packed items into appropriate containers for shipment.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Education
High School Diploma -
Oakland High School
Oakland, CA 08.2012 - 06.2015
Skills
CCTV Monitoring
Crime Prevention
Report Writing
Access Control/ vistor management
Problem-solving abilities
Customer Service
Active Listening
Timeline
Security Officer
Securitas Security Services USA
04.2021 - 06.2023
Customer Service Representative
Walmart
04.2019 - 02.2021
Material Handler/Package Handler
Fed Ex Ground
11.2017 - 02.2019
High School Diploma -
Oakland High School
08.2012 - 06.2015
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