Summary
Overview
Work History
Education
Skills
Timeline
Intern
Lawrence Hamilton

Lawrence Hamilton

Avionics Chief, QA Chief, MetCal Chief, Security Professional
San Diego,CA

Summary

Industrious and enthusiastic Manager proven to consistently meet productivity goals and organizational and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level.

Overview

21
21
years of professional experience

Work History

Chief Manager

DoD
San Diego, CA
11.2014 - Current
  • Engaged in urgent or escalated issues with customers or co-workers to provide appropriate direction and resolution.
  • Coached and supervised team members to outline clear job expectations and conduct reviews.
  • Assisted with process improvement by identifying operational issues, suggesting potential solutions and supporting implementation.
  • Built collaborative relationships with key company leaders to solve challenges and elevate service based on customer feedback.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Optimized processes and supervised 100s of employees.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Supervised and performed human resource management functions for 100s of subordinates.

Quality Assurance and Quality Control Manager

DoD
San Diego, CA
09.2004 - Current
  • Cooperated with engineering, manufacturing and organizational stakeholders to verify adherence to quality standards.
  • Reported production malfunctions to managers and production supervisors.
  • Inspected products and worker progress throughout production.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Determined quality department standards, practices and procedures.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Established and tracked quality department goals and objectives.

Avionics Technician

DoD
San Diego, CA
08.2001 - Current
  • Completed preventive and reparative maintenance on aircraft electronics and computer systems.
  • Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
  • Tested electrical aircraft systems, components and equipment for compliance with standards and to uncover any malfunctions.
  • Developed and maintained courteous and effective working relationships.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Participated in team-building activities to enhance working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.

Security Professional

U.S. Department Of State
Rwanda / Burma, Foreign
07.2011 - 07.2014
  • Assessed ongoing risk factors and suggested improvements to senior management.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.
  • Provided safety reports and data analysis to building managers to inform security processes.
  • Monitored property and investigated areas of suspicion.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Recorded incident reports with detailed accounts of occurrences.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Supervised grounds, employee entrances and exits and security officers on duty.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Monitored video surveillance systems in buildings across Embassy compound and adjacent U.S. Government facilities.
  • Screened incoming employees, personal belongings and shipments for security concerns.
  • Monitored video surveillance feed and system alerts for suspicious activity.
  • Firearms training in multiple systems.
  • Defensive tactics, escalation of force, and rules of engagement training.
  • Created Embassy specific emergency scenarios and implemented training in these contingencies for security force and embassy personnel.
  • Attended senior level meetings with U.S. Ambassador, Region Security Officer, and other senior level executives to address security concerns. security posture, and safeguarding of U.S. assets within our sphere or responsibility.
  • Forecasted yearly budget needed to operate security forces. Executed all training, resource management, and costs associated with security force, and maintained fiscal responsibility for all expenditures.
  • Managed staffing of additional personnel in support of security force, to include cooks, drivers, and maids.

Education

Bachelor of Science - Security Management

American Military University
Charles Town, WV
11.2018

Skills

  • Staff Management
  • Strategic planning
  • Good Telephone Etiquette
  • Training and Development
  • First Aid/CPR
  • Multitasking Abilities
  • Flexible and Adaptable
  • Cultural Awareness
  • Clerical Support
  • Dependable and Responsible
  • Testing equipment use
  • Scheduled Maintenance
  • Maintenance and Repair
  • Teamwork and Collaboration
  • Written Communication
  • Decision Making
  • Problem-Solving
  • MS Office
  • Analytical and Critical Thinking
  • Attention to Detail

Timeline

Chief Manager

DoD
11.2014 - Current

Security Professional

U.S. Department Of State
07.2011 - 07.2014

Quality Assurance and Quality Control Manager

DoD
09.2004 - Current

Avionics Technician

DoD
08.2001 - Current

Bachelor of Science - Security Management

American Military University

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Lawrence HamiltonAvionics Chief, QA Chief, MetCal Chief, Security Professional