LAWRENCE HAMILTON
1391 The 12th Fairway, Unit A,FL
Summary
Customer service and security professional with over 7 years of experience supporting operations in security, hospitality, and service environments. Skilled in customer relations, access control, incident response, and maintaining secure and welcoming environments. Proven ability to work independently, manage multiple tasks, and communicate effectively with residents, guests, and team members while ensuring safety and operational efficiency.
Overview
9
9
years of professional experience
Work History
Security Officer
Allied Universal
Boca Raton
09.2024 - 04.2025
- Monitored building premises and electronic surveillance systems to maintain a safe and secure environment.
- Responded quickly and effectively to incidents, emergencies, and security concerns.
- Controlled building access by verifying identification and authorizing entry for visitors and staff.
- Maintained detailed daily logs and reports of security activities and incidents.
- Communicated with staff and visitors to provide assistance while enforcing safety procedures.
- Worked independently while ensuring compliance with established security protocols.
92G Culinary Specialist (E5)
United States Army
Fort Lee
07.2016 - 06.2023
- Supervised and coordinated food service operations supporting over 800 personnel.
- Maintained accurate inventory records and supply documentation.
- Led and trained team members while maintaining high operational standards.
- Demonstrated strong time management and multitasking in fast-paced environments.
- Followed strict safety and sanitation procedures to ensure operational compliance.
Front Service Clerk
Publix
West Palm Beach
12.2015 - 07.2016
- Provided excellent customer service by greeting customers and assisting with inquiries.
- Maintained a welcoming and professional environment for guests and visitors.
- Handled transactions and verified payment methods to ensure transaction security.
- Resolved customer concerns and complaints in a timely and professional manner.
- Assisted with maintaining an organized and efficient front-end operation.
Education
No Degree - Biology
Florida Atlantic University
Boca Raton, FLNo Degree - Biology
Palm Beach Atlantic University
West Palm BeachNo Degree - Biology
American Public University
Charles TownSkills
- Attention to Detail
- Customer Service & Guest Relations
- Strong Verbal and Written Communication
- Multitasking and Time Management
- Access Control & Security Monitoring
- Incident Reporting & Daily Log Documentation
- Conflict Resolution & Problem Solving
- Team Collaboration & Leadership
- Microsoft Office (Word, Excel, Outlook)
- Email and Digital Communication Systems
- Electronic Security Monitoring Systems
- Visitor Check-In and Access Control Systems
- Data Entry and Digital Record Keeping
- Basic Office Equipment (computers,
Timeline
Security Officer
Allied Universal
09.2024 - 04.2025
92G Culinary Specialist (E5)
United States Army
07.2016 - 06.2023
Front Service Clerk
Publix
12.2015 - 07.2016
No Degree - Biology
Florida Atlantic University
No Degree - Biology
Palm Beach Atlantic University
No Degree - Biology
American Public University