Background includes managing teams of child and youth professionals focused on caring for kids ages 6 months to 18 years. Goal-oriented professional well-versed in operational practices and regulatory requirements of child, youth, and family environments. Skilled leader and analytical problem-solver well-versed in budget planning, staff oversight and training and program management. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections and mission success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Youth Center Director (GS-11)
United States Air Force, USAF
09.2021 - Current
Supervise 25 program assistants
Recruited and developed solid team of professionals to care for up to 100 children each day
Developed NAF/APF performance standards evaluations for staff and assisted with writing annual performance evaluations for NAF and APF employees (inclusive of conducting observations)
Scheduled employees for shifts, taking into account customer traffic and employee strengths
Coordinates with Training Specialist to ensure staff meets training requirements
Conduct multiple staff meetings (daily, weekly and monthly) to ensure proper flow of communication
Assisted with development of YP budget (APF and NAF); generated/ executed the annual spend plans
Serves as building custodian. Kept facility in compliance with all applicable standards and laws
Performed periodic walk-through facilities and initiated applicable work orders
Conducted multiple inspections of the School Age and Youth programs in preparation of Coalition on Accreditation
Created parent monthly newsletter. Improved communication and parent participation
Created morale and recognition program for center staff
Teamed with other base agencies/orgs on installation family/youth events (e.g. Breakfast w/Santa, Eggtravaganza, Monsterbash)
Cultivated and strengthened relationships with children and families through sports anf club programs
Developed and implemented emergency response plans for disasters, security issues and injuries
Worked with other departments, local governmental organizations and community groups to provide well-rounded host of services for patrons.
Trained new employees on proper protocols and customer service standards
Trained and guided team members to maintain high productivity and performance metrics
.
School-Age Coordinator
United States Air Force, USAF
09.2020 - 09.2021
Supervised 10 school-age and youth program assistants
Schedule staff based upon staffing patterns/room ratios
Maintained and documented staff training files
Conducted at least monthly observations on each staff member
Conducted the 40-hour new employee orientation for each of the new CYPA staff
Observed all children served in School age program
Created developmentally appropriate teaching strategies/classroom management strategies for staff working with each age group
Co-author parent monthly newsletter
Reviewed 120 children’s portfolio to ensure DoD/AF standards were met
Partnered with local 4H and Boys & Girls Club to implement new program initiatives
Teamed with other base agencies on installation family/youth events (e.g
Breakfast w/Santa, Eggtravaganza, Monsterbash)
Review general operations to include opening/closing procedures, resource protection, fire drill responsibilities, VIP protocol, responding to complaints and the referral process
Review health-related standards to include immunization updates, exclusion/readmission policy, medication administration, first aid kids, allergies and special needs
Review procedures for announcing/filling positions, staffing requirements, employee counseling techniques, NAF and APR grievance procedures, EEO requirements, union agreements and performance plans
Conduct facility opening and closing procedures and fire, safety and public health inspections
Completed CPR/FA/AED Instructor Course
Completed National Program for Playground Safety Course
Represented CYP at local career fairs to promote the programs and attract qualified staff
Cardholder P-Card and GPC—completed all P-Card trainings.
Communicated with parents to encourage active parental participation in education.
Coordinated staff and student activities to promote a safe and productive learning environment.
Managed budgets and resources for educational programs.
Developed and coordinated after-school programs and activities.
Campus Supervisor
Luanda Bay Elementary
12.2019 - 06.2020
Supervised students from K-Grade 5 outside during the students’ breaks and lunch
Ensured that the school’s health and safety rules are followed
Provide math intervention for students.
Training and Curriculum Specialist
United States Navy, USN
07.2017 - 07.2019
Supervised 18 school age and youth program assistants
Provided and delivered a comprehensive training program to CYP employees and Child Development Home providers
Implemented developmentally appropriate curriculum/programs that fostered the physical, social, emotional, cognitive and language development of children and youth, ages 6 weeks to 18 years
Promoted cener readiness and supported ongoing program success through staff development and annual training
Trained staff in identifying children with special needs and providing appropriate referrals to ensure children with special needs are assessed and accommodated
Prepared staff and the overall program for annual inspections, and re-accreditation
Maintained Virtual Lab School progress for staff—reviewed activities and assessments
Developed training calendar and conducted training related to position descriptions and staff development requirements
Supported staff and reviewedweekly activity plans to ensure compliance
Ensured facility/program outfitted with various age-appropriate materials/equipment
Collaborated with other departments to align training programs with organizational goals and objectives.
Conducted orientation sessions and organized on-the-job training for new hires.
Monitored and evaluated training performance to determine quality and cohesiveness.
Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Organized and edited training manuals, multimedia visual aids, and other educational materials.
Assisted in development of employee assessments to measure training value.
Conducted research and analysis of learning needs of employees to develop targeted training programs.
Collaborated with administrators to determine course objectives.
Provided subject matter expertise on all courses, materials and lesson plans.
Contributed to development of comprehensive employee training courses.
Developed workforce training programs to improve organizational efficiency.
Community Center Director
United States Air Force, USAF
09.2015 - 07.2017
Supervised staff of 4 community center and ITT assistants
Served as mission support and quality of life asset for commanders
Offered a variety of programs and activities in all core program areas (personal and professional development, the performing arts, family and life skills, recreation and leisure)
Provided an attractive, well-maintained environment for Airmen, families, retirees, and DoD civilians to participate in scheduled and self-directed activities
Offered instructional classes for the community and provide space for special interest groups
Provided information and referrals for individuals and groups interested in activities and events outside the installation.
Led and supervised center staff, fostered teamwork and encouraged active involvement in implementing mission, vision and values.
Provided leadership, guidance and support to staff members.
Monitored program performance and outcomes for successful delivery of services.
Collaborated with community members to develop and implement service initiatives.
Analyzed trends and data to inform decision-making and program development.
Created and managed budgets, efficiently allocating resources for social and community service projects.
Conducted outreach activities to engage local stakeholders in programs.
Coordinated with community stakeholders for successful implementation of social and community service initiatives.
Researched best practices and developed strategies to improve program outcomes.
Assessed community needs and identified resources for social and community service programs.
Teacher
Hampton City Schools
08.2012 - 06.2015
Served as a 4th and 5th Grade Teacher to 25-30 students per year
Earned high marks for the quality and creativity of classroom teaching, lesson plans and instructional materials used in teaching diverse subjects (e.g., language arts, mathematics, science, social studies and history)
Developed innovative approaches that were repeatedly held up as the model standard for meeting district goals in areas including technology integration across the curriculum, experiential learning, literacy, and diversity
Taught general education students as well as individuals with learning challenges (IEP/504 plans) and special needs within a mainstreamed, inclusive classroom
Consistently commended for ability to redirect students exhibiting behavior problems by replacing disruptive, unproductive patterns with positive behavior
Actively served on a variety of school committees and task forces focused on curriculum development, textbook review, fundraising, and anti-bullying efforts
Established positive relationships with students, parents, fellow teachers, and school administrators/staff.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported student physical, mental, and social development using classroom games and activities.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Graded and evaluated student assignments, papers, and course work.
Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Participated in parent teacher conference to discuss developments of students and increase support.
Advised and counseled students to help them develop skills and knowledge required to succeed.
Planned and implemented integrated lessons to meet national standards.
Created and developed lesson plans to meet students' academic needs.
Developed and implemented classroom routines to address varying student needs.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Designed detailed learning plans for struggling students based on test, homework and assignment records.
Scheduled conferences with parents to discuss students' progress and classroom behavior.
Implemented reading and writing workshops to increase student literacy and support school reading programs.
Student Assistance Counselor
Portsmouth School District
08.2011 - 05.2012
Assisted with the provision of in-service training of school district staff concerning substance abuse issues and other state-mandated topics including suicide, physical/sexual abuse, sexual harassment, and bullying
Coordinated the implementation of programs and events offered in the district that are related to alcohol and drug prevention (DARE, skill-building programs, motivational speakers, peer leadership) as well as programs and classroom presentations on suicide, physical/sexual abuse, sexual harassment, bullying, and other related topics
Participated in individual case conferencing with teachers, parents, guidance counselors, child study team members, and administrators.
Helped students develop organizational, time management and study skills.
Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Empowered students through counseling and skill-building exercises.
Advocated for students to access available resources.
Collaborated with parents and teachers to help students reach potential.
Teacher
Bay County Schools
08.2009 - 05.2011
Served as 5th Grade Teacher to 25 students per year
Developed interesting course plans to meet the academic, intellectual, and social needs of students
Developed, administered and corrected tests and quizzes promptly
Combined discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability
Established positive relationships with students, parents, fellow teachers, and school administrators/staff
Developed Individual Education Plans
Earned high marks for the quality and creativity of classroom teaching, lesson plans and instructional materials used in teaching diverse subjects (e.g., language arts, mathematics, science, social studies, and history).
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported student physical, mental, and social development using classroom games and activities.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Graded and evaluated student assignments, papers, and course work.
Advised and counseled students to help them develop skills and knowledge required to succeed.
Participated in parent teacher conference to discuss developments of students and increase support.
Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
Created and developed lesson plans to meet students' academic needs.
Registered student progress and attendance on database to enable tracking history and maintain accurate records.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Shifted between formal and informal methods of teaching to keep students engaged.
Boosted cultural awareness by incorporating children's literature from world cultures.
Evaluated students' understanding of course material through examinations and in-depth essay writing.
Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Scheduled conferences with parents to discuss students' progress and classroom behavior.
Accelerated Reading Instruction (ARI) Teacher
Judson Independent School District
01.2007 - 06.2009
Served as Accelerated Reading Instruction (ARI) Teacher to 30-40 children per year
Provided instruction in all critical areas of reading - phonemic awareness, alphabetic principle, decoding, fluency, vocabulary development and comprehension for 3rd-5th graders
Through assessment and evaluation wrote and executed lesson plans that appeal to all learning styles based on state educational reading standards
Taught general education students as well as individuals with learning challenges (IEP/504 plans) and special needs within a mainstreamed, inclusive classroom
Participated in individual case conferencing with teachers, parents, guidance counselors, child study team members, and administrators.
Interpreted student assessment data to ascertain best intervention methods.
Supervised small reading groups of students.
Promoted love of reading and literacy to all students.
Assessed and reported on each student's reading progress in accordance with policies developed by school district.
Affirmatively communicated and promoted positive attitude with each and every student.
Contacted parents to discuss student progress and notify about class issues.
Implemented differentiated instruction to meet needs of diverse learners.
Provided one-on-one attention to students, while maintaining overall focus on entire group.
Increased parent satisfaction through well-organized IEP meetings and family conferences focused on improving parent-child bonding skills.
Teacher
Avondale School District
10.2004 - 07.2007
Served as 6th Grade Teacher to 20-25 students per year
Earned high marks for the quality and creativity of classroom teaching, lesson plans and instructional materials used in teaching diverse subjects (e.g., language arts, mathematics, science, social studies and history)
Developed innovative approaches that were repeatedly held up as the model standard for meeting district goals in areas including technology integration across the curriculum, experiential learning, literacy, and diversity
Taught general education students as well as individuals with learning challenges and special needs within a mainstreamed, inclusive classroom
Consistently commended for ability to redirect students exhibiting behavior problems by replacing disruptive, unproductive patterns with positive behaviors
Actively served on a variety of school committees and task forces focused on curriculum development, textbook review, and fundraising and anti-bullying efforts
Established positive relationships with students, parents, fellow teachers, and school administrators/staff.
Developed innovative lesson plans to engage students in English language learning.
Assessed student progress and provided feedback to improve performance and establish academic success.
Prepared and implemented lesson plans covering required course topics.
Designed and implemented assessments to measure student progress in English language learning.
Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
Planned dynamic lessons to increase student comprehension of books and literary concepts.
Coordinated activities to encourage interest in reading.
Kept classroom organized, clean and safe for students and visitors.
Attended department meetings to develop and update course curricula.
Supported student skill development in alignment with personal and academic goals.
Provided grades and progress reports to evaluate student learning needs.
Tutored students struggling with course material.
Advised students and provided guidance on academic progress.
Assisted with student organization events to promote student engagement.
Participated in department and employee team meetings to discuss student performance and academic achievement.
Led classroom discussions to encourage students to analyze literature critically.
Participated in professional development activities to stay current with literature trends.
Teen and Sports Coordinator
United States Navy, USN
08.2002 - 06.2004
Oversaw the planning, development, implementation, and evaluation of a broad range of programs for youth between the ages of 11 and 18, including programs in the areas of Character and Leadership Development, Education and Career Development, Health and Life Skills, the Arts and Sports, and Fitness and Recreation for 75+ youth and families
Promotes interest and participation in sports through public relations and informational programs
Assists in administration of the youth and adult sports and recreation classes, including processing registration forms and accepting fees
Provided leadership and supervision to 10+ program and volunteer staff
Developed and managed budgets and control expenses as assigned and upkeep of the facility.
Arranged transportation for athletes to participate in away games, tournaments and other events.
Recruited and interviewed individuals for coaching jobs and other athletic department staff positions.
Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
Recruited and trained staff members to provide exceptional coaching and services.
Performed inventories on sports equipment and ordered more or made repairs.
Facilitated hiring, training and evaluation of staff.
Site Director
Hampton Young Men's Christian Association
08.2001 - 08.2002
Planned and coordinate creative, fun, safe, and educational curriculum for the program for 40-50 youth
Assisted in the recruitment, hiring, training, supervising, and evaluating staff and volunteers
Built successful relationships with parents, children, and the school administration/teachers
Assisted in the planning and coordination of Family Nights and other special events
Provided direction and motivation to 2-3 staff members.
Trained new team members on site policies and procedures.
Provided onsite training to help develop employee skills.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Implemented best practices and safe operating procedures.
Developed work schedules for team members to maximize shift coverage.
Identified and eliminated safety risks through additional training.
Oversaw personnel safety and efforts at work site.
Resolved issues among team members to keep employees on task.
Initiated onsite safety program and properly trained team members to decrease injuries.
Assisted managers in interviewing and selecting new workers.
Mentored and coached youth in developing communication, problem-solving and decision-making skills.
Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
Engaged youth by following, implementing, and assisting in creating lesson plans.
Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
Collaborated with youth, parents, teachers and community members to promote youth leadership initiatives and enhance communication.
Developed, implemented and assessed youth leadership programs and initiatives.
Coordinated and managed volunteer activities for community service projects.
Approached issues proactively to best meet current and future community needs.
Facilitated community outreach to expand participation and support.
Monitored youth behavior and offered guidance and support for positive change.
Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
Coordinated youth programs and activities to enhance life quality and self-esteem.
Supervised youth in engaging environment to promote security and safety for all ages.
Established and maintained relationships with youth, families and community partners.
Implemented variety of fun and recreational activities for residents.
School-Age Coordinator
United States Air Force, USAF
09.1998 - 05.2001
Supervised a staff of 10+ school-age program assistants and 1 food service worker
Organized, developed, coordinated, oversaw, implemented, and evaluated School-Age Program activities designed to meet the educational, recreational, physical, social, emotional and developmental needs of approximately 100 school-age children, kindergarten through 6th grade
Created educational and developmental activities available to leisure recreations program coordinator for children 5 to 18 years of age
Maintained continuous oversight of all program operations to ensure they comply with DoD, Air Force, and local policies, guidelines and standards and are consistent with the National School-Age Care Alliance (NSACA) standards for accreditation
Developed budget and justification for funding of the school-age program to include program resources, requirements, repairs/maintenance of facilities and equipment
Implemented School-Age Program foodservice operations and developed procedures for food preparation/service/storage following Air Force and USDA policies and instruction.
Liaised between faculty, staff and administrators to coordinate educational program delivery.
Recognized educational program improvement requirements and supported faculty leaders in developing solutions.
Collated feedback and performance data to create insightful program reports.
Built relationships with external stakeholders, community organizations and donors to increase program scope.
Supported staff recruitment initiatives for high-quality program delivery.
Communicated with parents to encourage active parental participation in education.
Coordinated staff and student activities to promote a safe and productive learning environment.
Coordinated youth programs and activities to enhance life quality and self-esteem.
Monitored youth behavior and offered guidance and support for positive change.
Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
Provided crisis intervention and emotional support to youth.
Established and maintained relationships with youth, families and community partners.
Supervised youth in engaging environment to promote security and safety for all ages.
Implemented variety of fun and recreational activities for residents.
Transported and escorted program participants to and from activities and on field trips.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Developed and monitored safety policies and procedures to facilitate safety of participants.
Implemented and developed programs to promote physical fitness, teamwork and healthy living.
Trained staff members on conducting events and following safety procedures.
Assisted in recruitment and hiring of new recreation staff.
Developed and monitored budgets for recreational activities.
Liaised with community organizations to promote recreational activities.
Education
MA.ED - Elementary Education
University of Phoenix
01.2006
B.A. - Human Development, and Family Studies- Concentration: Child Development
the University of North Carolina at Greensboro
01.1998
Skills
Volunteer Recruitment
Training and Coaching
Fund Allocation
Recordkeeping Requirements
Logistics Coordination
Emergency First Aid
Parent Communication
Training and Mentoring
Family Relations
Team Development
Staff Evaluations
Referral Coordination
Victim Advocacy
Certification
Colorado Elementary Education Teacher Credential
Colorado P.E. Teacher Credential
California Multi-Subject Teacher Credential
California Physical Education Teacher Credential
Certified First-Aid Trainer
Previous Educator Certifications: Arizona, Texas, Rhode Island, and Virginia
Obtained National School-Age Alliance Accreditation-2000
Newport, RI, 2012 YMCA Coach of the Year
2x 10FSS Team of the Quarter
Training
First Aid and CPR Instructor Virtual Lab School Module Certificate Kids Included Together Certification Program Assistance Certification Air Force School Program Training Records Technician Training SMART (Boys & Girls Club) Leadership Training Teen Supreme (Boys & Girls Club) Academy Teen Supreme Career Prep Customer Relations Training YMCA Risk Management Training Effective Management Training Conflict Resolution Training Building Relations w/ Parents Training Special Needs Training Stress Management Training Positive Guidance Training Ethics Training English Language Learners Training Continued Professional Development Courses-300+hrs Structured English Immersion-35 hrs
Timeline
Youth Center Director (GS-11)
United States Air Force, USAF
09.2021 - Current
School-Age Coordinator
United States Air Force, USAF
09.2020 - 09.2021
Campus Supervisor
Luanda Bay Elementary
12.2019 - 06.2020
Training and Curriculum Specialist
United States Navy, USN
07.2017 - 07.2019
Community Center Director
United States Air Force, USAF
09.2015 - 07.2017
Teacher
Hampton City Schools
08.2012 - 06.2015
Student Assistance Counselor
Portsmouth School District
08.2011 - 05.2012
Teacher
Bay County Schools
08.2009 - 05.2011
Accelerated Reading Instruction (ARI) Teacher
Judson Independent School District
01.2007 - 06.2009
Teacher
Avondale School District
10.2004 - 07.2007
Teen and Sports Coordinator
United States Navy, USN
08.2002 - 06.2004
Site Director
Hampton Young Men's Christian Association
08.2001 - 08.2002
School-Age Coordinator
United States Air Force, USAF
09.1998 - 05.2001
MA.ED - Elementary Education
University of Phoenix
B.A. - Human Development, and Family Studies- Concentration: Child Development
Sports Director/Fitness Supervisor at United States Air Force, USAF, Langley Air ForceSports Director/Fitness Supervisor at United States Air Force, USAF, Langley Air Force
Aircraft Generation Flight Chief at United States Air Force, USAF, MacDill Air Force BaseAircraft Generation Flight Chief at United States Air Force, USAF, MacDill Air Force Base