Seasoned construction and business management professional with a proven track record at Hook & Hook Renovations & Design Inc. Skilled in strategic planning and commercial construction projects, adept at fostering strong professional networks and enhancing profitability. Excels in financial budget evaluation and staff development, ensuring project completion within budget and time constraints.
Overview
29
29
years of professional experience
Work History
Owner/Operator
Two Birds Interiors
Hesperia, CA
10.2023 - Current
Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Oversaw hiring process for new employees, from recruiting to onboarding training.
Delivered excellent customer service to clients and fellow employees.
Monitored progress by establishing plans, budgets and measuring results.
Created marketing strategies to drive revenue and increase brand visibility.
Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
Optimized operational processes using technology solutions such as cloud computing or automation systems.
Identified potential risks associated with operations in order to minimize liabilities.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Delegated work to staff, setting priorities and goals.
Negotiated contracts with clients for products or services rendered by the company.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Prepared staff work schedules and assigned team members to specific duties.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Construction Manager
Hook & Hook Renovations & Design Inc.
Surrey, Canada
01.2013 - 04.2023
Worked on the Hudson Walk I building as an Interior Superintendent (multi-unit concrete structure).
Performed regular job site observations to provide direction for general contractor personnel, and subcontractor laborers.
Conducted routine quality audits to verify progression against specifications, and initiated corrective actions to remedy concerns.
Conducted critical pre-installation conferences with general contractors, subcontractors, consultants, and manufacturer's representatives.
Provided safety kits to all construction personnel, fully complying with job site safety protocols.
Guided and directed third-party inspectors through project construction, commissioning, and closeout.
Oversaw the entire building turnover process, enhancing communication between all construction management teams to facilitate a smooth completion.
Evaluated subcontractor bids and identified the most qualified and economical candidates, establishing advantageous contracts, and cutting costs.
Reviewed plans and specifications during the schematic design of pre-construction.
Managed homebuilding construction through all phases to coordinate the delivery of quality homes, meeting both company and customer expectations.
Interviewed, hired, and trained new workers.
Avoided construction delays by efficiently following through with all site inspections.
Coordinated and enforced the scope of work for subcontractors and vendors.
Led cross-functional teams, fostering collaboration between architects, engineers, and construction personnel.
Coordinated extensive planning, development of project milestones and budget for complex contracts.
ASSISTANT SITE SUPERINTENDENT/FOREMAN
Grafton Mechanical
Richmond, Canada
01.2011 - 01.2013
Sustained safety protocols and provided proper, cost-effective and safe handling of equipment and materials
Complied with operational standards and OSHA regulations
Increased process improvement initiatives and troubleshoot problems for corrective action to boost functionality and workflow
Contracted and supervised workers for commercial construction jobs
Eliminated project lags by organizing works-in-progress and delegating tasks
Interfaced with laborers, clients and city council to complete projects on-time and under budget
PROJECT MANAGER/FOREMAN
EOY construction
Surrey, Canada
01.2008 - 01.2011
Performed detailed assessments of risks to determine constraints and develop mitigation strategies
Adjusted project plans to account for dynamic targets, staffing changes and operational specifications
Delivered projects to pre-determined budget, maintaining time parameters and quality standards
Increased effectiveness of bidding processes by reviewing contractor scopes and material takeoffs
Met project benchmarks while reducing costs through introduction of enhanced implementation strategies
OWNER/OPERATOR
California
Hesperia, USA
01.1996 - 01.2008
Assessed financial reports and statements regularly to update processes and operations for greater profitability
Fostered strong professional network and community to connect with quality leads
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues
Established and administered annual budget with effective controls to prevent overage's, minimize burn rate and support sustainability objectives
Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries
Education
JOURNEYMAN - Business Essentials
VICTOR VALLEY COLLEGE
San Bernardino, CA
01.1995
Skills
Concrete Construction Expertise
Commercial Construction Projects
Master Carpenter
Construction Management
Financial Budget Evaluation
Scheduling
Budgeting
Estimating
Building
Demolition
Renovation
Proficient in Construction Safety Practices
Technical Drawing Analysis
Project Planning
Subcontractor Management
Preventative maintenance
Staff training and development
Strategic planning
Accomplishments
Managed a construction budget of more than $40,000,000.
Crystal Award winner of Business of The Year 2017-Hook & Hook Renovations & Design
Blueprint Reading - Read blueprints, work orders, and production schedules to accurately determine job instructions and specifications.