Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lawrence Howard IV

Operations Manager/DC Power Tech Level 3
San Antonio

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 13 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Overview

15
15
years of professional experience
6
6
years of post-secondary education
4
4
Certifications

Work History

Lead Technician

Alpine Power Systems
05.2023 - Current
  • Monitored and enforced safety measures to mitigate hazards.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Tested components and systems to evaluate performance and identify concerns.
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.
  • Reduced equipment downtime, proactively identifying potential failures and implementing preventive measures.
  • Mentored junior technicians, fostering a collaborative

work environment that encouraged skill development and knowledge sharing.

  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
  • Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Adhered to established policies and standards to safely complete projects.
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Tested systems, noting issues and completing preventive maintenance.
  • Battery replacement on various UPS units.

Director of Operations, DC Power Technician

ECS TELECOM SERVICES
03.2010 - 02.2022
  • Bolted equipment into place using hand and power tools.
  • Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
  • Leveraged sweep testing tools and software to test operation of tower transmission components.
  • Lifted equipment into position using cranes, rigging tools and gin poles.
  • Responded to service requests during and after business hours.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Installed and configured new devices and system components.
  • Read blueprints and schematics to correctly place equipment.
  • Performed preventive maintenance of telecommunications equipment.
  • Coordinated installation of new users and relocations of existing users.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Defined, implemented, and revised operational policies and guidelines.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Monitored budget and utilized operational resources.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Led cross-functional teams for successful completion of projects, resulting in increased productivity.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.

Education

High School Diploma -

Hitchcock High School
Hitchcock, TX
08.1996 - 05.1999

BBA - Business Administration And Management

Austin Community College
Austin, TX
08.2021 - Current

Skills

DC power conversions and upgrades

DC Power Plant's Netsure

COP's

Operating systems

Repair work

Documentation and reporting

Equipment installation

Problem-solving abilities

Certification

Osha 30

Timeline

Lead Technician

Alpine Power Systems
05.2023 - Current

CPR & First Aid

04-2023

BBA - Business Administration And Management

Austin Community College
08.2021 - Current

Osha 30

01-2021

RF safety

01-2021

Low voltage

01-2021

Director of Operations, DC Power Technician

ECS TELECOM SERVICES
03.2010 - 02.2022

High School Diploma -

Hitchcock High School
08.1996 - 05.1999
Lawrence Howard IVOperations Manager/DC Power Tech Level 3