Lawrence Jenkins
Monroe,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
National Recruitment Manager
Maxim Healthcare Staffing
Tampa, FL
01.2023 - 03.2024
- Manages in employee recruitment, hiring and interview processes.
- Handled employee discipline and termination to address policy infractions.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Interviews interested candidates, checks employment references and background and verifies credentials to determine if the candidate meets the hiring criteria
- Monitors employees' performance during their assignment; this includes regular communication, overseeing payroll, conflict resolution, and employee retention
- Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details.
- Developed and managed recruitment process, sourcing as many as 3000 candidates yearly to fill key positions.
- Managed talent acquisition and oversight for over 75 external placements.
Project Coordinator
ServPro of Branford/Shoreline
East Haven, CT
11.2022 - 02.2023
- Assess , monitor , and report on work progression.
- Execute with internal teams to develop project solutions resulting in on-time execution.
- Collaborate with project managers to evaluate project scope and define milestones and deadlines.
- Coordinate with department leads to identify and outline solutions to client-specified challenges.
- Introduce change improvement plans to achieve goals, methodologies and initiatives.
Billing Specialist
Connecticut Basement Systems
Seymour, CT
04.2015 - 11.2022
- Answer customer invoice questions and resolve issues discovered during invoicing and collection process
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Monitored accounts receivable and payable activity to ensure timely payment of invoices.
- Resolved discrepancies between customers' remittances and invoices received.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
Assistant Project Manager
Connecticut Basement Systems
Seymour, CT
04.2014 - 11.2022
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Conducted periodic inspections of job sites for quality and progress.
- Drafted project construction schedule and updated as job progressed.
- Prepared cost estimates for projects of varying sizes.
Lead Scheduling Coordinator
Connecticut Basement Systems
Seymour, CT
04.2014 - 11.2022
- Develop effective scheduling processes to achieve production objectives.
- Set and confirmed over 20,500 customer appointments , resulting in $4,000,000 in proactive engagements and $ 1,600,000 in responsive engagements
- Utilize highly effective scheduling and interpersonal skills to cultivate and build professional relationships with company's management team.
- Manage scheduling for $6,600,000 annual revenue-producing service department ; ensuring that every shift was adequately staffed among team of 30 personnel which consisted of an average of 104 weekly appointments
- Collaborated with CEO to maximize efficiency among schedule strategies and standards
Customer Support Specialist
Connecticut Basement Systems
Seymour, CT
04.2014 - 11.2022
- Uphold high standards of customer services by responding to inquiries, needs and problems.
- Inform customers about billing procedures, processed payments and provide payment option setup assistance.
- Build client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
- Cultivate impactful relationships with customers and drive business development by delivering product knowledge.
- Prioritize workloads to meet customer needs and maintain established deadlines
Assistant Controller / Stock Associate
The Standard Hotel
New York, NY
08.2010 - 04.2012
- Tracked inventory usage to 6 venues daily ; documented discrepancies and maintained overall count.
- Maintained current and accurate inventory by completing daily cycle counts and monthly audits.
- Verified invoices against delivered merchandise to drive shipment accuracy.
- Unpacked and Replenished inventory with focus on addressing customer needs.
- Oversaw financial reporting, accounts payable and receivable, asset coordination, account management and budgets.
- Secured $3,000,000 of inventory every shift
Shipping and Receiving Associate
NikeTown
New York, NY
05.2007 - 05.2008
- Inspected products to ensure they met quality standards prior to shipment.
- Maintained accurate records of received goods and shipped orders in computerized inventory system.
- Created shipping labels using various software programs including FedEx Ship Manager and UPS Worldship.
- Coordinated with internal departments to ensure timely delivery of items ordered from outside vendors.
Education
Some College (No Degree) - Business Administration
Arizona State University
Tempe, AZSkills
- Microsoft Office
- Microsoft Excel
- Multitasking
- Xactimate
- Collaborative
- Strong Verbal Communication
- Salesforce
- Indeed
- WebEx
- Microsoft Teams
- Document Workflow
- Invoice Processing
- Accounts Receivable Expertise
- Team Collaboration
- Data Analysis
- Candidate Sourcing
- Talent Acquisition
- Payroll Management
- Staff Management
- Contract Negotiation
- Performance Monitoring
- Recruitment and Hiring
- Coaching and Mentoring
- Quickbooks
Timeline
National Recruitment Manager
Maxim Healthcare Staffing
01.2023 - 03.2024
Project Coordinator
ServPro of Branford/Shoreline
11.2022 - 02.2023
Billing Specialist
Connecticut Basement Systems
04.2015 - 11.2022
Assistant Project Manager
Connecticut Basement Systems
04.2014 - 11.2022
Lead Scheduling Coordinator
Connecticut Basement Systems
04.2014 - 11.2022
Customer Support Specialist
Connecticut Basement Systems
04.2014 - 11.2022
Assistant Controller / Stock Associate
The Standard Hotel
08.2010 - 04.2012
Shipping and Receiving Associate
NikeTown
05.2007 - 05.2008
Some College (No Degree) - Business Administration
Arizona State University