LAWRENCE JONES
Humble,TX
Overview
13
13
years of professional experience
Work History
Wheelchair Agent
Prime Flight
Houston, TX
05.2024 - Current
- Monitored customer satisfaction levels by engaging in regular conversations with clients.
- Transported individuals requesting wheelchair service to and from desired locations.
- Greeted customers, answered questions and discussed services.
- Backed wheelchairs down jetways to safely overcome decline of ramp.
- Communicated with gate agents to coordinate assistance boarding.
- Aided customers with TSA checkpoint screenings.
- Furnished customers with information on routes, gates, and terminals to assuage baggage and boarding concerns.
- Protected passengers' baggage from loss, theft and damage through proper handling and oversight.
- Pushed wheelchairs with passengers through terminal and gate areas to ease transport.
Monitor 2
Geo Group Inc.
Houston, TX
04.2011 - Current
- Take and record measures of psychophysical condition, using devices such as thermometers of blood pressure gauges.Monitors clients in medication self- administration an hypodermic injections,following physician's prescriptions and hospital procedures.
- Interview patients to obtain medical information and measure their vital signs,weight,and height.Breathalyzer to clients for detection of alcohol use and changing dressings on wounds.Inventory and order medical, lab, or office supples or equipment and dealing with clients with psychiatric problems.
Cashier
USA Parking
Houston, TX
01.2017 - 10.2018
- Responsible for accepting payments from customers,and giving change and receipt operate a pos cash register, handling 150 transaction daily on average, and count draws to ensure the amount Is correct.Knowledge of and ability to refund items in the form of cash or credit.
- Able to resolve customer disputes in a calm and intelligent manner an provide great customer service.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Med Tech
Santa marie hostel
Houston, TX
03.2012 - 04.2016
- Monitor and observes clients ensure their safety and well being.Monitor clients in self administration of medication,collects urine samples from clients for laboratory screening and administer and also dealing with clients with psychiatric illness.
- Maintained laboratory supplies inventory by checking stock to determine inventory level.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
Education
High School Diploma -
Dayton High School
05.1990
Skills
- Good Communications,interpersonal, great leadership,computer literacy great customer service (5 years)
- Customer Service (5 years)
- Cash Handling
- Cashier (4 years)
- Computer Skills (10 years)
- Management
- Data Entry
- CPR
- Excel
- Time Management
- CERTIFICATIONS AND LICENSES
- CPR/AED and first aid
- April 2018 to April 2020
- ADDITIONAL INFORMATION
- Can type 35 wpm
- Blood pressure, Type 35 wpm
- Cash Handling, Vital signs
- Cash register, Wounds
- Cashier
- Interpersonal
- Computer literacy
- CPR
- Credit
- Clients
- Customer
- Service
- Customer Service
- Data Entry
- First aid
- Injections
- Inventory
- Leadership
- Excel
- Office
- Monitors
- Pos
- Safety
- Collects
- Urine
- Time Management
- Medication administration
- Maintaining inventory
- HIPAA regulations
Timeline
Wheelchair Agent
Prime Flight
05.2024 - Current
Cashier
USA Parking
01.2017 - 10.2018
Med Tech
Santa marie hostel
03.2012 - 04.2016
Monitor 2
Geo Group Inc.
04.2011 - Current
High School Diploma -
Dayton High School