Adept Project Manager, trainer, IT and finance professional with experience in leading multi-disciplinary teams from development through successful implementation. Accustomed to managing multiple projects and priorities in a fast-paced environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Systems Trainer/Project Manager
Shared Services Solutions
Linthicum Heights, MD
03.2020 - Current
Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
Developed and provided technical training on new systems and supervised software integration on client's intranet portal.
Managed training of 350 employees and clients on using Mortgage Cadence Platform.
Managed training of 400 employees, clients, and vendors on using various software.
Managed roll-out of firm's communication platform.
Adjunct Instructor
Delaware Technical and Community College
Wilmington, DE
12.2015 - 02.2022
Classes I teach include Management Information Systems, Introduction to Project Management, Finance, Money and Banking, Microsoft Excel and Microsoft Office Specialist Certification.
Demonstrates a strong commitment to undergraduate teaching through full participation in the college community.
Workforce development and corporate trainer.
Provided online training using Zoom, Adobe, Skype for Business Go To Meeting.
Developed training using Adobe Captivate, Articulate, and Camtasia Studio.
Tracked student assignments, attendance, and test scores and entered into Desire 2 Learn learning management system to provide real-time progress monitoring.
Project Manager
IKeno Technology And Business Solutions
Newark, United States
01.2016 - 03.2020
Managed the development and roll-out of a U.S. Treasury fixed income settlement and reconciliation system.
Created standard operating procedures.
Work as an advisor to the process improvement team.
Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets.
Project manager on domestic and international development projects.
Led a team of business analysts and IT professionals on the roll-out of health information systems, learning management systems, and access to justice projects.
Led cross-border teams of 25 professionals on the roll-out of video conferencing system for courts.
Made information about projects, corporate strategies and upcoming projects available to stakeholders via company's intranet portal.
Created full-fledged project schedules, implementation plans, accounting for ROI, cost-benefit and other analyses.
Management Analyst/Systems Administrator
City of Houston
Houston, TX
06.2013 - 12.2015
Performed system analysis, documentation, testing, and user support for City of Houston M5 - Fleet Focus system
Gathered requirements and performed gap analysis through design workshops with users
Served as project manager and system administrator for City of Houston's Fleet Focus system
Conducted testing and troubleshooting for various software.
Produced detailed reports for use in making business decisions.
Collected, organized and modeled data using Microsoft Excel.
Associate
JP Morgan Chase
New York, NY
05.2007 - 02.2011
Worked as project manager for the roll-out of a real-time domestic and international reconciliation tool.
Managed the domestic and international treasury settlements process.
Collaborated with cross-functional teams to develop systems, perform reconciliations, training, and trade support for the U.S. Trading desk.
Traveled to various locations in New York, Chicago, and Delaware to train staff and perform process improvement functions.
Managed treasury settlements and reconciliation of more than $25 billion on a daily basis.
Education
MBA - Finance
Wilmington University
2013
MBA - Management Information Systems
Wilmington University
2012
Bachelor of Science - Finance
City University of New York - SPS
New York, NY
06.2011
Skills
Interpersonal skills
Change management
Strong leadership
Excellent MS Office skills
Microsoft Project
SmartSheets
Excellent organizational skills
Business process re-engineering
Project planning and development
Software Development Lifecycle
Certification
Project Management Professional (PMP) - Project Management Institute
Microsoft Office Specialist (MOS) Excel Expert - Microsoft Corporation
Lean Six Sigma Green Belt - University of Delaware
References
Jones N. Williams, Business Colleague (443) 687-0874, Administrator, State of Maryland
Matt Ninan, Colleague at JP Morgan (215) 582-3000
Curtis Stephen, Colleague at IKeno Tech Business Solutions (302) 286-7990
Accomplishments
Managed the development of JP Morgan's enterprise securities and settlement system BondFire.
Managed the development of a reconciliation system for a client in Baltimore, Maryland.
Managed a large-scale office move from Chicago to Delaware, and from Jersey City, NJ to Delaware.
Managed the development and roll-out of a learning management system for a private school in West Africa.
Managed the roll-out of OpenMRS in 15 hospitals and clinics in West Africa.
Developed the project management training course at a community college in Delaware.
ICT Portfolio Controller (Contractor) at Shared Health Manitoba – Digital Shared ServicesICT Portfolio Controller (Contractor) at Shared Health Manitoba – Digital Shared Services