LAWRENCE KREYMER
Northbrook,IL
Summary
Dynamic manager with a proven track record at Chicago Waffles, enhancing customer satisfaction through strategic service improvements. Skilled in reporting and editorial oversight, I excel in deadline-driven environments, ensuring accuracy and audience engagement. My leadership led to award-winning content, showcasing my commitment to excellence in both hard and soft skills.
Overview
5
5
years of professional experience
Work History
Manager
Chicago Waffles
Chicago, Illinois
11.2024 - Current
- Managed daily operations of the restaurant to ensure smooth service delivery.
- Supervised staff training and development to enhance team performance.
- Coordinated inventory management processes for optimal stock levels.
- Implemented customer service standards to improve guest satisfaction.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Sports Reporting Intern
Illini Inquirer
08.2023 - 10.2023
- Covered high school and college football, including game recaps, previews, and feature stories.
- Reported on Illinois athletics and Big Ten football recruiting developments.
- Produced timely content under tight deadlines with emphasis on accuracy and audience engagement.
Editor-in-Chief
The DePaulia
06.2021 - 06.2022
- Managed a newsroom of 30+ editors and reporters to produce timely and key stories for the DePaul and Chicago community.
- Reported breaking and in-depth stories on athletics and administrative power dynamics.
- Designed the front page and edited all sections; line-edited all stories before publication.
- Led the newsroom to win Best Student-Run Newspaper in Illinois in 2022.
Education
Bachelor of Arts - Journalism
DePaul University
Chicago, IL06-2022
Skills
- Reporting and editorial oversight
- Customer service
- Content creation
- Deadline management
- Writing, editing, and layout design
- Data tools proficiency
- Fact-checking and AP style adherence
- Deadline-driven decision-making
- Audience engagement
- Graphic design
Timeline
Manager
Chicago Waffles
11.2024 - Current
Sports Reporting Intern
Illini Inquirer
08.2023 - 10.2023
Editor-in-Chief
The DePaulia
06.2021 - 06.2022
Bachelor of Arts - Journalism
DePaul University