Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lawrence Lang

Moreno Valley,CA

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations. Reliable Shift Leader with 1 years in customer industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Shift Supervisor

John’s Incredible Pizza Co
02.2023 - Current


  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Applied security, safety, and loss prevention strategies during shifts.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Delivered successful training to more than 65+ employees during tenure, educating on successful work processes and productivity strategies.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.

Education

Associate Degree In Nursing - Surgical Technology

North West College
Riverside, CA

Diploma - High School Administration

Cbk
Moreno Valley, CA
05.2017

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Customer-Oriented
  • Training and mentoring
  • Cash handling expertise
  • Staff Motivation
  • Staff Development
  • Inventory control and record keeping
  • Safety understanding
  • Operations Management
  • Safety awareness
  • Conflict resolution techniques
  • Policy Enforcement
  • Strategic Planning
  • Scheduling Coordination
  • Continuous Improvement
  • Negotiation
  • Team Leadership
  • Problem-Solving
  • Team Supervision
  • Staff Supervision
  • Positive Attitude
  • Team motivation
  • Strong verbal and written communication
  • Decision-making capabilities
  • Creative Problem-Solving
  • Team Collaboration and Leadership
  • Customer Service Management
  • Goal Setting and Tracking
  • Conflict Resolution
  • Complaint resolution
  • Daily workflows
  • Assigning Work
  • Policy and Procedure Enforcement
  • Issue Resolution
  • Sales and Upselling
  • Flexible Schedule
  • Shift Paperwork Completion
  • Motivational Leadership
  • Role Modeling
  • Training Assistance

Timeline

Shift Supervisor

John’s Incredible Pizza Co
02.2023 - Current

Associate Degree In Nursing - Surgical Technology

North West College

Diploma - High School Administration

Cbk
Lawrence Lang