Lawrence McKeithan
Richmond,VA
Summary
People-oriented Delivery Truck Driver with a commitment to the local community and businesses. Knowledgeable in modern delivery technologies and strong customer service skills. Proven record of expanding product placement by establishing exceptional relationships with store managers. Motivated truck driver with impeccable driving record and over 23 years of transportation industry expertise. Offers focus and skills in route management and freight documentation. Highly attentive to changing road and traffic conditions. Well-organized and efficient worker with strong time management skills. Willing to take on any challenge to maximize customer satisfaction and build long-lasting relationships. A dynamic and results-oriented delivery professional specializing in business operations and transportation management. Excels in client relations. Experienced truck driver offering exceptional skills in route planning gained during 23 years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation, and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Punctual and efficient Driver known for reliability, route planning, and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times. Motivated truck driver specializing in operating dry boxes, reefers, and box trucks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
41
41
years of professional experience
Work History
Delivery Truck Driver
Winebow Fine Wine And Spirts
02.2003 - 09.2023
- Inspected vehicles before and after every trip and conducted minor repairs.
- Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas, and keeping control of the vehicle.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Optimized routes to maximize efficiency and scheduled service stops.
- Removed and unloaded packages from trucks for customer deliveries, using extreme care to avoid damage to goods.
- Delivered packages on time while developing new routes with concern for both safety and weather.
- Communicated with dispatchers to give updated information on estimated times of arrival and the latest road conditions.
- Checked orders at home base and customer locations to identify and correct errors.
- Organized all shipping paperwork and documented customer payments to keep records accurate and current.
- Enforced on-time shipment of products to create exceptional customer experiences.
- Tracked time spent on assignments each day for productivity reporting.
- Alerted customers of late deliveries due to traffic jams and road construction, slashing inquiry calls to the company support line.
- Handled 100% of clients' payment processes and invoices for all customers.
- Completed 125 miles per day with as many as 12-30 stops with an average of $20,000-$80,000 worth of wine orders.
- Maintained an upbeat, positive attitude in a busy, customer-focused environment.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified the accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints politely and professionally,
- Expedited deliveries to meet customer deadlines and requirements.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Inspected and maintained delivery vehicles regularly to keep them in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Determined the quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning the best routes.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Worked with road knowledge, GPS systems, and paper maps to navigate planned routes and make adjustments.
- Documented mileage, deliveries, pickups, customer issues, and damages.
- Inspected load security and checked for damages.
- Fostered positive working relationships with regular customers.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Answered common customer questions, accepted payments, and completed paperwork at delivery and pickup locations.
- Minimized company liability and risks to loads by obeying traffic laws.
- Kept detailed records of deliveries and money received from customers.
- Drove trucks in urban and rural areas to expertly make a high volume of deliveries.
- Protected people and equipment from hazardous materials by using correct procedures.
- Identified mechanical issues, completed basic repairs, and reported serious management concerns.
- Filled out load paperwork and DOT-mandated log books.
- Used company phone to stay in contact with dispatch and receive last-minute instruction changes.
Cook's Assistant/Dish Machine Operator
Red Hot And Blue
06.1999 - 01.2003
- Worked with the chef to prepare daily food specials and other supplies.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Monitored food quality and temperature for safe consumption.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed recipes closely for consistent taste, quality, and presentation.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expiration dates.
- Placed orders to restock items before supplies ran out.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Prepared ingredients using blenders, mixers, and slicers to achieve recipe requirements.
- Worked on salads, desserts, and meat preparation to increase kitchen speed.
- Portioned meals according to recipe specifications, limiting kitchen waste.
- Prepared food orders to support waitstaff and other team members.
- Distributed food during busy peak periods to drive customer satisfaction.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Plated and garnished dishes for uniform presentation standards.
- Maintained efficiency and flow of [Type] kitchen by helping lead cook complete [Type] tasks.
- Cleaned and maintained work areas, equipment, and utensils.
- Followed food safety practices and sanitation guidelines.
- Maintained composure and work quality while under stress.
- Removed trash and cleaned kitchen garbage containers.
- Washed, peeled, and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Stocked and rotated food items according to expiration dates.
- Assisted in setting up and breaking down kitchen stations.
- Sanitized pots, pans, utensils, kitchen appliances, and equipment using company-approved cleaning supplies.
- Loaded dishes, glasses, and tableware into dishwashing machines.
- Maintained high personal grooming standards and uniform presentation.
- Prepared sandwiches, salads, and other specialty items according to customer specifications.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Lifted and carried heavy materials.
- Trained new staff on food preparation and safety procedures.
- Monitored food temperature, discarding items not stored correctly.
- Used manual or electric appliances to clean, peel, slice, and trim foods.
- Pushed, pulled, and transported large loads and objects.
- Operated food slicers, grinders, and choppers by safety guidelines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Car Wash Detailer
Car Pool Detail
03.1983 - 04.1986
- Shined vehicle windows and windshields to remove water spots.
- Collected and disposed of trash in-vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Provided exceptional customer service and addressed customer inquiries.
- Reported daily work progress and encountered problems with management.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained a clean, tidy, and safe work environment.
Education
George Wythe High School
Richmond, VASkills
- Paperwork Management
- Vehicle Inspections/Vehicle Maintenance
- Commercial Material Transportation
- Safe Driving
- DOT Compliance/Regulations Expert
- Money Handling/Payment Collection
- Exceptional Customer Service
- Route Planning
- Invoice Experience
- Local Routes Understanding
- GPS Navigation
- Commercial Driving
- Mileage Tracking
- Load Balancing
- Cargo Handling
- Dispatch Communication
- Quality Assurance
- Time Management
- Equipment Operation
- Fluent in English
- Logistics Knowledge
- Client Relationship
- Roads and Highways Knowledge
- Teamwork and Collaboration
- Problem-Solving
- Clean MVR
- Attention to Detail
- Valid Driver's License
Timeline
Delivery Truck Driver
Winebow Fine Wine And Spirts
02.2003 - 09.2023
Cook's Assistant/Dish Machine Operator
Red Hot And Blue
06.1999 - 01.2003
Car Wash Detailer
Car Pool Detail
03.1983 - 04.1986
George Wythe High School
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