Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Oversee facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Optimized office space utilization, leading to more efficient and productive work environment.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Owner
Larry Mullholand General Contractor, LLC
12.1979 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Trained and motivated employees to perform daily business functions.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Maintenance Supervisor
American Campus Communities
05.2022 - 02.2024
Coordinated preventative maintenance schedules, verifying equipment safety and function.
Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
Supervised 6 employees and scheduled shifts.
Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
Coordinated scheduled shutdowns for major equipment overhauls, minimizing disruption to production schedules while maximizing asset longevity.
Tracked and managed department costs for good budget adherence.
Negotiated contracts with vendors for cost-effective materials procurement.
Provided guidance to management regarding project bids for onsite improvements.
Promoted continuous improvement by encouraging staff to suggest innovative ideas for process enhancements and cost-saving initiatives.
Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
Tracked and progressed maintenance requests in CMMS systems to meet schedules.
Scheduled and oversaw maintenance, repair and installation activities.
Utilized proper tools and materials to adhere to safety guidelines.
Supervised team of installers and mechanics to complete work on time and to company standards.
Maintenance Manager
University of Kentucky Student Housing
08.2020 - 05.2022
Supervised employee performance, preventive maintenance, and safety.
Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
Increased overall equipment efficiency by conducting thorough assessments of machinery conditions and implementing necessary improvements.
Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.
Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
Developed detailed maintenance budgets, effectively controlling expenses while ensuring optimal equipment performance.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Managed a team of technicians, providing guidance and support for skill development and performance improvement.
Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.
Forecasted and reviewed maintenance budgets to establish cost-effective measures.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Launched quality assurance practices for each phase of development
Education
OSHA 510
Eastern Kentucky University
Richmond, KY
04-2025
Associate of Arts - Bible Doctrine Major/Communications Minor
Kentucky Christian University
Grayson
05-1991
Associate of Arts - Supervision Management
Ohio State University, Marion, OH
Marion
11-1986
High School Diploma -
Ridgedale High School
Morral
06-1978
Skills
Organizational skills
Data entry
Document management
Workforce management
MS Office
Team leadership
Training and development
Electrical Certification
Residential & Industrial Construction Licensing
OSHA 30 & 510 Certification
Certified in Boom & Scissor Lift Operations
Certified in Fork Truck Operations
Personnel Onsite Management
Timeline
Office Manager
Roark Machining & Fabrication, LLC
02.2024 - Current
Maintenance Supervisor
American Campus Communities
05.2022 - 02.2024
Maintenance Manager
University of Kentucky Student Housing
08.2020 - 05.2022
Owner
Larry Mullholand General Contractor, LLC
12.1979 - Current
OSHA 510
Eastern Kentucky University
Associate of Arts - Bible Doctrine Major/Communications Minor