Quality-driven and goal-focused with strong research, planning and problem-solving abilities. Gifted in being a technical knowledge base, organizing workflow and improving processes.
Overview
3
3
years of professional experience
Work History
Volunteer Technical Assistant
Grace International Church
Houston, Texas
07.2019 - Current
Gathered, organized and distributed technical documentation.
Installed technical hardware and software in deskside support environment.
Fielded user queries and service requests to address problematic issues.
Maintained knowledge support base regarding hardware, software and equipment warranties and repair needs.
Provided [Type] and [Type] technical guidance and support to team members.
Assessed, diagnosed and troubleshot malfunctioning hardware and software deployments to support nonstop operations.
Education
High School Diploma -
Cypress Woods High School
Cypress, TX
06.2022
Skills
Media and Recording Options
Technical Support and Assistance
Basketball, Football
Played Basketball at the Junior varsity and varsity levels.
Timeline
Volunteer Technical Assistant
Grace International Church
07.2019 - Current
High School Diploma -
Cypress Woods High School
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