Hardworking Operations and Maintenance Manager bringing 18+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment. Strong knowledge of hand and power tool operation and safety measures.
Overview
16
16
years of professional experience
Work History
Operations and Maintenance Manager
China Peak Mountain Resort LLC
11.2007 - Current
Supervised employee performance, preventive maintenance, and safety.
Scheduled regular inspections of equipment to comply with state and manufacturer required maintenance.
Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
Created and submitted detailed reports to highlight maintenance activities and equipment performance.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Collaborated with other departments to verify completion of maintenance tasks.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Education
High School Diploma -
Yosemite High School
Oakhurst, CA
05.1992
Skills
Safety Protocols
Preventive Maintenance
Maintenance Planning
Materials Requisition
Inventory Replenishment
Equipment Inspection
Employee Scheduling
Employee Performance Evaluation
Accomplishments
Led team of 15 in the building of the Buckhorn Quad Ski Lift. This collaboration resulted in being presented with the 2018 Small Project of the Year presented by American Society of Civil Engineers/Fresno.
Presented with Lift Operations Person of the Year 2019 by Ski California LMOE Conference.
Timeline
Operations and Maintenance Manager
China Peak Mountain Resort LLC
11.2007 - Current
High School Diploma -
Yosemite High School
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