Ambitious and results driven General Manager continuously contributing to dealership success. Skilled in Business Development by implementing strategies and overseeing compliance while demonstrating superior leadership skills. Exceeding expectations of dealership performance by having extensive knowledge of Automotive Industry. Strongly motivated to grow and excel as a General Manager while willing to relocate in order to develop long term tenure in a highly reputable company.
Overview
8
8
years of professional experience
Work History
General Manager
Open Road Cadillac Of Morristown
Florham Park, NJ, New Jersey
12.2021 - Current
Trusted Reputation - Specifically Promoted by Company's President to oversee, grow, and protect the assets of the organization
Clear Vision of Growth in all Departments such Sales, Parts, Service, & Accounting
Ability to oversee low to high volume Dealership, hiring and recruiting top performing personnel while Balancing a budgeted payroll
Applied performance data to improve operation to target current and future market trends
Reduced costs and organized budgets while developing value-added solutions to increase bottom line performance
Established a culture and moral that reduced employee turnover leading to great store CSI and Reputation
Presented Dealership in Monthly Corporate Financial Meetings
Analytical decision maker with vision of planning and investing into long-term success
Set, enforced, and optimized policies to maintain responsiveness to demands
General Sales Manager
Open Road MINI Of Edison
Edison, NJ
02.2021 - 12.2021
Took Responsibility in the role of "Acting General Manager" overlooking operations of Sales, BDC, Service, & Parts presenting the store when attending General Manager's Monthly Statement meetings
Develop and execute a strategic plan to achieve monthly and annual forecasts for all departments
Hire, mentor, motivate and monitor the performance of all team members.
Drive volume, gross profits, and increase YOY performance by enforcing plans of action based on retail buying trends, market conditions, and competition
Build superior relationships with the manufacturer by meeting stated objectives, which translates to increased profit
Consistently increase gross profit with a focus on inventory turnover and expense control
Leading all showroom activities while requiring an extensive level of product knowledge to Ensure high CSI scores leading to increased customer retention
Ensure proper prospective buyer follow-up by developing, implementing, and monitoring CRM activity
Sales Manager
Open Road MINI Of Edison
Edison, NJ
05.2019 - 02.2021
Substantially increased gross profit by utilizing the ability to desk and close deals, as well as back up finance
Successfully managed the sales department, setting records on all metrics and exceeding the established goals and objectives
Consistently Ranked as one of the top performing stores in the region
Coordinated team meetings discussing developmental strategy, best practices, and process improvements
Increased customer retention by developing a delivery process, which included an introduction to the service department, immediately followed by scheduling the first service appointment
Finance Manager
Open Road Mercedes-Benz Of Bridgewater
Bridgewater, NJ
04.2018 - 05.2019
Assessed and submitted credit applications to lenders based on credit profile, maintaining good lender relations while evaluating new lender programs
Presented service contracts, GAP, and other beneficial products while preparing documents and financial transactions in a compliant and ethical manner
Checked all documentation for correct residual, commission, buy rate, title, lien information, and DMV applications before forwarding deals to the accounting office
Sales Consultant / Assistant Finance Manager
Open Road MINI Of Edison
Edison, NJ
06.2017 - 04.2018
Sales Consultant
Open Road Acura Of East Brunswick
East Brunswick, NJ
10.2013 - 06.2017
Education
Associate of Science - Business Administration And Management
Middlesex County College
Edison, NJ
06.2016
Skills
Dealership Management- Overseeing, Planning, Tracking, Reporting, leading to a Profitable Financial Statement
Sufficient knowledge of multiple systems, such as Reynolds & Reynolds/ DealerTrack / FirstLook
Capitalizing on revenue opportunities through Digital advertisement & marketing strategies
Consistent track record of successfully meeting and exceeding goals while maintaining an extensive level of Luxury Client CSI
Proven success with a hands-on management style having a passion for exceeding goals with ability developing solutions for difficult problems
Expertise in supervising the everyday efforts of managers and improving performance through mentorship and training
Professional References
Kostas Papas (508) 962-6707, General Manager Mercedes-Benz of Caldwell
Robert Forcini (609) 290-7500, Sr Vice President Open Road Auto Group
Jeffrey Berger (732) 586-6232, Finance Director Ferrari Maserati Bentley of Central NJ
Chris Amico (516) 644-7166, Dealer Principle/President Capital Motor Cars
Timeline
General Manager
Open Road Cadillac Of Morristown
12.2021 - Current
General Sales Manager
Open Road MINI Of Edison
02.2021 - 12.2021
Sales Manager
Open Road MINI Of Edison
05.2019 - 02.2021
Finance Manager
Open Road Mercedes-Benz Of Bridgewater
04.2018 - 05.2019
Sales Consultant / Assistant Finance Manager
Open Road MINI Of Edison
06.2017 - 04.2018
Sales Consultant
Open Road Acura Of East Brunswick
10.2013 - 06.2017
Associate of Science - Business Administration And Management
Middlesex County College
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