Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lawrence Rabender

Avoca,PA

Summary

Dynamic Facility Operational Manager with a proven track record at Wyoming Valley Behavioral Hospital, excelling in operations management and team leadership. Enhanced service delivery through effective staff training and streamlined budgeting processes, achieving significant cost reductions. Committed to fostering a collaborative environment while driving performance improvements and employee engagement.

Overview

10
10
years of professional experience

Work History

Facility Operational Manager

Wyoming Valley Behavioral Hospital
09.2023 - 10.2024
  • Coordinated staff training programs to improve service delivery and employee engagement.
  • Managed budgeting and financial planning for departmental operations, optimizing resource utilization.
  • Facilitated communication between clinical teams and administrative departments to resolve operational issues.
  • Oversaw recruitment and onboarding processes, ensuring alignment with hospital's mission and values.
  • Managed budgets for multiple projects, ensuring timely delivery and cost control.
  • Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.

Postal Manager

United States Post Office
08.2014 - 09.2023
  • Supervised a team of mail professionals, including training new employees and monitoring team performance.
  • Managed operations at the Scranton facilities with a consisted record of meeting service and quality standards.
  • Setting effective employee work schedules.
  • Adapted quickly to changing priorities in a fast-paced postal environment.
  • Contributed to maintaining a clean and organized workspace for optimal efficiency.
  • Fostered a positive work environment that encouraged collaboration, teamwork, and open communication among staff members.
  • Streamlined postal operations with the implementation of standardized procedures and guidelines.
  • Enhanced workplace safety, implementing measures to prevent accidents or incidents within the facility.
  • Monitored inventory levels closely to avoid stockouts or surplus supplies while managing costs effectively.
  • Regularly reviewed performance metrics, identifying areas for improvement and initiating targeted interventions as needed.
  • Ensured accurate and secure mail handling through meticulous attention to detail and adherence to proper protocols.
  • Assisted colleagues in troubleshooting technical issues related to postal equipment or software systems.
  • Supported employees'' professional growth by providing ongoing training opportunities and constructive feedback.
  • Managed and trained postal staff, resulting in increased productivity and improved employee morale.
  • Learned usage of postal software for tracking
  • Gained familiarity with safety protocols and equipment handling procedures.

Education

Associate of Arts - Actuarial Drafting

Johnson College
Scranton, PA
05-1989

High School Diploma -

Harrison High School
Harrison, NJ
06-1984

Skills

  • Operations management
  • Decision-making
  • Team leadership
  • Employee motivation
  • Inventory management
  • Performance evaluations
  • Staff development
  • Assignment delegation
  • Staff management
  • Cost reduction
  • Schedule management
  • Process improvements

Timeline

Facility Operational Manager

Wyoming Valley Behavioral Hospital
09.2023 - 10.2024

Postal Manager

United States Post Office
08.2014 - 09.2023

Associate of Arts - Actuarial Drafting

Johnson College

High School Diploma -

Harrison High School

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