Lawrence Redman

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.

• Lawrence Redman, 18934 Lipoma Ave East, Puyallup, Washington, 98374, ljredman49@gmail.com, 520.256.4926, 08/01/14, 09/01/17, Afni, Call Center Customer Service Representative, Providing excellent and efficient customer service, Maintain account client security, Fixing account discrepancies, Adding new phone lines to accounts and rectifying all problems, 10/01/17, 05/01/19, Sigma Sales/Brothers Best Produce, Quality Control/Bird Dog, Travel to warehouses to inspect the quality of the produce, Confirm pallets were up to standards of the salesman, Ensure everything was ordered was loaded safely, Quality check/control, 05/01/19, 01/01/22, Commpro Data Systems, IT Technician, Travel to the location of clients and diagnose the problem, Apply solution within a timely matter, Troubleshoot computer problems, Run cables through the walls and/or ceiling for phone lines/data lines, Acquire/maintain general knowledge of PBX and CCTV security cameras, Experience with computers and different software, 01/01/22, Current, Amazon, LLC, Warehouse Technician, 2000, 2004, A.A. Paralegal Studies, University of Maple, Creativity, Leadership, Organization, Problem solving, Teamwork
• Robin Zupanc, 4567 Main Street, City, State, 98052, robin.zupanc@example.com, (718) 555–0100, 2015, Current, The Phone Company, Paralegal, Summarize your key responsibilities and accomplishments. Where appropriate, use the language and words you find in the specific job description. Be concise, targeting 3-5 key areas., 2009, 2015, Trey Research, Paralegal, Summarize your key responsibilities and accomplishments. Here again, take any opportunity to use words you find in the job description. Be brief., 2004, 2009, Adatum Corporation, Paralegal, Summarize your key responsibilities and accomplishments. Where appropriate, use the language and words you find in the job description. Be concise, targeting 3-5 key areas., 2000, 2004, A.A. Paralegal Studies, University of Maple, Creativity, Leadership, Organization, Problem solving, Teamwork