Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Lawrence Rozario

Cambria Heights,NY

Summary

I am an experienced customer communication professional with a proven track record of productivity and efficient task completion. I excel in active listening, adaptability, and resolving conflicts while building strong customer relationships and quickly mastering product details to enhance engagement. As a motivated and organized individual, I seek an entry-level role that will allow me to leverage my exceptional communication and interpersonal skills, while embracing new challenges and contributing to company growth. In addition to my customer service experience, I have a background as a dependable general worker, skilled in manual labor and equipment operation. I prioritize safety and maintain a clean working environment. With a strong work ethic and adaptability, I am eager to support a dynamic team and make a positive impact in any setting. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

13
13
years of professional experience

Work History

Inbound Sales Executive

Target
Valley Stream, New York
02.2024 - Current
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Operated equipment and machinery according to safety guidelines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Volunteer Coordinator

Pbca (Probashi Bengali Catholic Association)
Woodside, New York
06.2015 - Current
  • Assisted with fundraising efforts for various charities.
  • Managed community relations by identifying and evaluating opportunities and requests for volunteer involvement.
  • Delivered meals and essential supplies to elderly and vulnerable populations, ensuring their safety and comfort.
  • Completed routine maintenance and repair.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Connected individuals with relevant community resources and coordinated referrals.
  • Delivered assistance and mentorship on community engagement strategies to build sustainable partnerships.
  • Organized donation drives collecting items such as books, toys, clothes and furniture for those in need.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Matched volunteers with open positions based on individual strengths and knowledge.

Community Service Volunteer

Queen Of Angels Catholic Church
Sunnyside, New York
05.2012 - 06.2017
  • Completed routine maintenance and repair.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Actively listened to individuals experiencing homelessness or poverty, offering emotional support where appropriate.
  • Prepared patients for self-management and decision-making responsibilities.
  • Made referrals to utilize community resources for resident's needs.
  • Implemented health and wellness programs, promoting active lifestyles and nutritious eating habits among community members.
  • Raised funds for medical facility needs to build healthy community.
  • Organized donation drives collecting items such as books, toys, clothes and furniture for those in need.
  • Managed social media campaigns for awareness and volunteer recruitment, significantly increasing community engagement.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
  • Collaborated with social workers to support patients.
  • Trained new volunteers, providing them with the necessary skills and information to contribute effectively to community service efforts.
  • Coordinated community clean-up initiatives, leading groups of volunteers to ensure efficient waste removal and recycling.
  • Participated in cultural exchange programs, enhancing community diversity awareness and inclusion.
  • Provided assistance to clients in need of food, clothing and other resources.

Education

High School Diploma -

Valley Stream North High School
Franklin Square, NY
06-2021

Bachelor of Science -

St Johns University
Jamaica, NY

Skills

  • Reliability
  • Time management
  • Effective communication
  • Data analysis
  • Customer engagement
  • Performance tracking
  • Goal oriented
  • Bilingual communication
  • Teamwork and collaboration
  • Quick thinking

Languages

Bengali
Professional

Accomplishments

- robotics club in highschool

- won awards and medals for completing challenges in the pbca

Affiliations

  • swimming, listening to music, photography, skateboarding, watching many shows

Timeline

Inbound Sales Executive

Target
02.2024 - Current

Volunteer Coordinator

Pbca (Probashi Bengali Catholic Association)
06.2015 - Current

Community Service Volunteer

Queen Of Angels Catholic Church
05.2012 - 06.2017

High School Diploma -

Valley Stream North High School

Bachelor of Science -

St Johns University

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Lawrence Rozario