Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
16
16
years of professional experience
Work History
Warehouse Manager
Living Spaces
11.2022 - Current
Strategically design the layout for the new Denver CD to ensure proficient workflow
Trained new team on job duties, company policies, and safety procedures for rapid onboarding during the Denver NSO process.
Built motivated warehouse teams to consistently accomplish operations goals and exceed targets.
Oversaw warehouse team and maintained efficiency in fast-paced environment.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Warehouse Manager
Living Spaces
06.2017 - 11.2022
Organized and maintained non-sells in the Q.C department
Partnered with the perfect deliveries program driving the return rate below 5% in 2019
Managed the Outbound department and establish a dock program that ensured proficient driver load-outs with less the a 1% re-pick percentage.
Partnered and managed the Mission Control program improving our guest services experience with timely problem solving and solutions.
Assisted with Drayage Transportation in La Mirada to reduce our demurrage and dwelling fees.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
Detailer
Pacific Auto Center
02.2015 - 04.2017
Washed cars and trucks daily for auto dealership.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Vacuumed interiors of vehicles to remove dirt and debris.
Corrections Officer
New Mexico State Corrections
11.2007 - 02.2013
Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Oversaw and maintained custody of 36 inmates in maximum security.
Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
Education
High School Diploma -
Los Lunas High School
Los Lunas, NM
06.2007
Skills
Delegating Work
Excel
AX expert and trainer
Vendor Relationship Management
Coaching and Motivation
Shipping and Receiving
Operations Planning
Hiring and Training
Collaborative Team Work
Employee Safety
Equipment Trainer and Instructor
Accomplishments
Hired on as a Returns Processor and soon after promoted to Q.C Specialist. Transferred to Grand Prairie and advanced to Supervisor, and then to my current role as a Warehouse Manager.