Resilient, hardworking and flexible Manager with more than 25 years of restaurant experience dedicated to managing teams, implementing procedures and optimizing operations to meet current and expected demands. Talented team builder well-versed in all operations. Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency.
Overview
23
23
years of professional experience
Work History
Pest Control Technician
Clark's Pest Control
02.2024 - 08.2025
Applied pesticides to inside and outside of structures utilizing company protocols.
Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
Complied with safety guidelines and regulations with during pest control processes.
Conducted termite inspections as well as installation of termite management bait stations.
Operated and maintained a company vehicle and used and maintained all available equipment used in the field.
Pest Control Technician & Chief Technician
Clear Defense Pest Control
05.2021 - 02.2024
Inspected equipment for proper functionality to effectively facilitate application.
Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
Performed general pest control solutions such as bed bug and termite inspections and treatments.
Expanded knowledge of industry trends and innovations by attending annual conferences and completing continuing education courses regularly.
Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
Complied with safety guidelines and regulations with during pest control processes.
Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
Completed required treatment documentation while on-site and returned paperwork to office for processing.
Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
Applied pesticides to inside and outside of structures utilizing company protocols.
Coordinated with other departments and personnel to determine compliance of pest control standards and protocols.
Utilized computer software to manage customer information and service scheduling.
Performed routine maintenance on pest control equipment to manage wear and tear.
Adhered to most stringent safety procedures when applying chemicals.
Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions.
Fostered excellent service leading to positive online reviews.
Streamlined inventory management processes, ensuring timely delivery of necessary materials for scheduled services.
Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
Organized and detail-oriented with a strong work ethic.
Lead Sous Chef
Main Course
12.2019 - 05.2021
Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation
Mentored kitchen staff at all levels to prepare each for demanding roles
Developed and cooked memorable dishes that brought new customers into establishment
Collaborated with staff members to create meals for large banquets.
Manager
California Dreaming
11.2002 - 10.2019
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies
Developed, implemented and managed business plans to promote profitable food and beverage sales
Correctly calculated inventory and ordered appropriate supplies
Skillfully interacted with external vendors to obtain the best quality in pricing and product
Led and directed team members on effective methods, operations and procedures
Prepared for and executed new menu implementations
Carefully interviewed, selected, trained and supervised staff
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.