Operations Supervisor
Lawrence Slater
Tri-City Towing
Manor,TX
15
years of professional experience
Detail-oriented Heavy-Duty Truck Driver with 14 years in transportation, logistics, and management. Demonstrates expertise in managing loads safely and efficiently while providing exceptional customer service. Proven track record in team supervision and problem-solving, with strong communication skills that foster positive relationships. Committed to achieving operational goals and enhancing business performance. Logistics-focused driver and dispatcher with hands-on experience in heavy hauling, vehicle transport, and emergency response. Adds value through safe equipment use, records management, staff scheduling, and oversight of daily operations to support timely deliveries and smooth workflow.
Work History
Heavy Duty Truck Driver
12 Years 5 Months- Drove routes up to 500 miles to pick up and deliver diverse loads of construction equipment and materials.
- Managed time effectively to meet strict deadlines while prioritizing safety.
- Addressed customer inquiries and concerns regarding shipments, fostering positive client relationships.
- Coordinated with drivers to ensure on-time deliveries and pickups, enhancing overall service reliability.
- Monitored numerous employee activities and assigned tasks to cover demand.
- Executed daily opening and closing procedures to company standard.
- Coordinated staff schedules, assignments, and coverage needs.
- Trained team members on procedures, equipment, and job duties.
- Oversaw daily operations by scheduling personnel, assigning tasks, and monitoring progress to meet operational goals.
Program Director
6 Months- Developed systems to organize and track information for improved program management.
- Planned and scheduled programming and event coverage based on broadcast length, time availability and other factors.
- Monitored and assessed progress toward achieving program outcomes.
- Prepared reports to document program activities, accomplishments, challenges, and recommendations for improvement.
- Coordinated outreach to raise program awareness among potential participants and partner organizations, enhancing community engagement.
- Built relationships with community organizations to strengthen support for program mission and goals.
- Coordinated student enrollment, attendance tracking, and program records.
- Built relationships with families through clear communication and program updates.
Heavy Duty Driver / Dispatcher
1 Year 2 Months- Built customer relationships through professional, courteous service during deliveries, enhancing customer satisfaction.
- Handled emergency and non-emergency towing service calls, ensuring timely and effective response.
- Prevented vehicle damage and loss by correctly using equipment to lift, secure and transport vehicles.
- Operated vehicles of varying types, sizes and transmission types in the course of handling daily business.
- Transported disabled or damaged vehicles to specified locations, such as repair shops or impound lots.
- Processed service requests, prioritized responses, and coordinated team resources for efficient dispatching.
- Liaised with law enforcement agencies to report incidents involving company vehicles or employees.
- Secured disabled vehicles using chains, straps, and wheel lift equipment.
Education
Personal Trainer
Skills
Logistics Planning
Fleet Management
Route planning
Dispatch coordination
Cargo safety
Operations Support
Schedule coordination
Staff management
Customer Service
Problem Solving
Attention to Detail
Adaptability
Teamwork and collaboration
Strong Work Ethic
Records management
MILITARY
- United States Army
- May 1999 - May 2003
Timeline
Heavy Duty Truck Driver
Tri-City Towing
05.2014 - CurrentRead More
Program Director
Pro Martial Arts
07.2013 - 01.2014Read More
Heavy Duty Driver / Dispatcher
Austex Towing
01.2012 - 03.2013Read More
Collage of Healthcare Professionals
Personal Trainer
Read More
Astronaut High School
Read More