Lawrence Southern IV
Yulee
Summary
Adept at enhancing customer satisfaction and streamlining delivery processes, I leveraged GPS technology at DoorDash to boost efficiency. My background in fast-paced environments, like UPS, honed my problem-solving and communication skills. Known for maintaining professionalism and a keen ability to learn quickly, I consistently exceed performance expectations without compromising service quality. I am also learning sleep medicine and my presence is comforting to patients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Delivery Driver
DoorDash
01.2025 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Package Handler
UPS
10.2023 - 12.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Fast Food Worker
Wendy’s
09.2022 - 07.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Cashier
Zaxby's Restaurant
10.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Education
N/A - Sleep Technology
Florida Centers of Sleep Medicine
Fernandina Beach, FLGED - Required
Florida State College
Yulee, FL08.2023
Skills
- Problem-solving
- Customer service
- Quick learner
- Hardworking and responsible
- Excellent communication
- Flexible schedule
- Valid Driver's license
- Late shift availability
- Professional appearance
Certification
CPR certified through the American Heart Association
ASTEP modules completed through AASM for sleep medicine
Timeline
Food Delivery Driver
DoorDash
01.2025 - Current
Package Handler
UPS
10.2023 - 12.2023
Fast Food Worker
Wendy’s
09.2022 - 07.2023
Cashier
Zaxby's Restaurant
10.2021 - 08.2022
N/A - Sleep Technology
Florida Centers of Sleep Medicine
GED - Required
Florida State College
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