LAWRENCE STOUT

Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations, and increase productivity. Detailed approach to maintaining high threshold for business operations in both warehouse and medical clinic functions.

• National Registry of Emergency Medical Technicians – 2018, 2020, 2022, 2024
• Basic Life Support – 2018, 2020, 2022, 2024
• Air Force Train the Trainer- 2022
• Airman Leadership School- 2020
• Security Clearance Level: SECRET (valid through 2024)
• Mental Health Emergency Responder 2022
• Non Commissioned Officer Academy Graduate (2024)
• Forklift Certified (2024)

Non Commissioned Officer In Charge of the Innovative Readiness Warehouse, Conducts site surveys to determine site feasibility of receiving medical assets, conducting training required, can store equipment, and house personnel., Works in joint force nature with Army, Navy, Marines, and Air Force to complete plan of actions and milestones (POAM), post site assessments, and develop numerous alternate courses of action ensuring mission completion based on forecasted potential risks., Conduct medical equipment reconciliation post mission and communicates with program managers to get equipment returned, payment of lost equipment, and determine improvements in mission planning for the next year., Inventories equipment at end of mission season; tests, cleans, relabels, and determines if equipment is safe to operate next mission season., Writes order justifications for replacement of equipment based on its depreciation value compared to ordering a replacement, also creates justifications for employee increase based on their return of investment for the program. Also creates cost comparison of bringing member out and further justifies requirements of needing the member by looking at man hours it takes to complete mission requirements and how it will expedite completion of them to allow us to expand operations., Attends financial strategic planning meetings for budget determination each fiscal year, provides forecasted equipment needs based on trends from previous mission seasons such as lost and broken equipment, researches supply chain contracts with various agencies to procure medical equipment, and assists in analyzation of proposals to determine contract winners., Interviews personnel applying for position in the Innovative Readiness Training warehouse, writes awards, performance reports, and disciplinary action and memorandums on existing personnel, and writes policy on conduct of uniformed personnel within the warehouse., Reviews, edits, and rewrites years standard operating procedures and guidelines on all aspects of the warehouse from safety standpoints to the deployment of equipment to mission sites along with corresponding delivery documentation.

Designed a pay structure for a benefits manager position based on market research conducted and created pay bands based on compensable factors such as skills, responsibilities, and efforts that were also impacted by education level of applicant ranging from high school to collegiate degrees. Other benefits such as health insurance, retirement plans, bonuses, pay increases, and promotions were additional factors included in the pay structuring.

330-609-1963

Assistant Flight Chief for Tricare Operations and Patient Administration Flight, Developed mission and vision statements for guiding the flights’ objective, delegated and explained program management and coinciding tasks to flight supervisors and their airmen, and mentored the 13 airmen in TOPA flight as well as 6 from other flights., Created standard operating procedures on the physical exam process, unit fitness monitoring, and servicemembers treatment requests and audits them; additionally, creates organizational charts and performs human resource functions for 25-person flight to include writing performance reports, training plans, and resolving conflicts.

• Oversaw AF Records Management Program within unit, developed procedures to streamline information management processes within medical clinic.
• Medical Record liaison with Headquarters, Regional Program Managers, senior managers, and officials at other agencies of appropriate files and records.
• Program Manager for 60 Day Notification Program. Works with members to gather clinical documentation for the case management team in an efficient time frame, monitored process effectiveness, and identified and developed way to improve process to increase efficiency.
• Documentation gatherer for Initial Review In Lieu Of cases to assist in prepping cases for the case management team by using Joint Legacy Viewer (JLV), Health Artifact Imaging Management System (HAIMS), and ASIMS programs.
• Responsible for the day-to-day operations of the Medical Records Section as well as those assigned to quality assurance, risk management responsibilities, and managed the continuous improvement program garnering customer feedback to resolve existing customer problems.
• Oversees all ongoing activities related to the development, implementation, maintenance of, and adherence to the organization's policies and procedures covering Service Treatment Record (STR) administration and other health record related fields such as data quality, documentation specialist, compliance, risk management, ans by working with AFRC STR Processing Center, sub-set of AMFOA
• Created rotating 4N0X1 workstation schedule to ensure all airmen get experience at each work center and are effectively trained by the senior staff members that head each section for 30+ personnel
• Responsible for analyzing the quality and completeness of clinical documentation turned in by service members for the military providers, retrieves, reviews, and abstracts health record information from health care systems such as AHLTA, JLV, HAIMS, and ECT to perform quality checks on all staff members yearly for their PHA
• Directs subordinate employees in administration, resource management, and medical professional activities. Exercise full range of personnel management responsibilities over subordinate employees.
• Create and update official memorandums, policy letters, and official appointment letters to include assigning additional duties, functions, letters of reprimand and other templates utilized by unit personnel.
• Write and edit letters for patients, as well as inter and intra office forms and mentor officers and enlisted on performance report preparation and writing.
• Experience in the analysis process of individual training needs, prepared seasonal and annual tour training plans for medical personnel, ensured efficient medic training at home station and off station while accomplishing assigned duties.
• Proficient in the use of office systems and related computer programs to include spreadsheets, database management, word processing, web-based filing system and presentations. Knowledge of information management/information technology systems and procedures.
• Force Health Management Team Member: Assists in the PHA program to include processing, tracking, notification, and quality control. Makes patient referrals based on Standardize Workflows and clinical guidance from patient care teams. Orders necessary ancillary studies as directed by IMR regulations, Air Force Instructions, and Standardize Workflows. Conducts height, weight, blood pressure, and distant vision screening assessment measurements. Completes required documentation in the medical records.
• Provides administrative oversight to the ASIMS program. Gathers data, produces rosters and provides reports for Primary Care Management Teams, unit personnel and both medical and wing leadership regarding Individual Medical Readiness (IMR) requirements. Grants access to ASIMS users at varying levels of access based upon their unit’s needs.
• Additional Duties: Draft official letters and memorandums for records for personal, commander, and wing use. Analyze and Identify data trends and patterns to try and enhance the efficiency of current policies, procedures, practices, and other operational activities to improve delivery of health care services. Perform customer service duties that include answering telephones, filing paperwork, filing medical records, copying patient records, patient interaction, answering questions, resolving patient conflicts, and escorting patients. Utilize Health care laws, legislative agency directives, Department of Defense Military Health Systems, TRICARE, and supplemental health care program regulations. Provide complex technical guidance, expertise, and monitoring on issues actively relating to the implementation of beneficiary programs. Prepare internal operating instructions for medical administration and medical technicians: ensure accuracy of medical records and data input through proper assembly and review of electronic health record. Assist in planning and implementing medical response plans through group exercises and tabletops.

• Recipient of 910th Medical Squadron John. M. Rieger award for superior performance in the line of duty.
• Air and Space Commendation Medal
• Air and Space Achievement Medal
• Air Reserve Forces Meritorious Service Medal
• National Defense Service Medal
• Global War on Terrorism Service Medal
• Humanitarian Service Medal
• Air and Space Longevity Service Award
• USAF NCO PME Graduate Ribbon
• Basic Military Training Honor Graduate Ribbon
• Small Arms Expert Marksmanship Ribbon (Rifle)
• Air and Space Training Ribbon

• MSGT Leah Szczesniak, Medical Records Administrative Specialist, 5, 3306091233, lyurichak@gmail.com
• LT. COLONEL Charlena Alfonsi, Active Guard Reserve Nurse Practitioner, 4, 3306091169, Charlena.alfonsi@us.af.mil
• Rocky Mitolo, Track and Field Coach, 20, 330-651-5160, rjm243@case.edu

Recipient of 910thMedical Squadron John. M. Rieger award for superior performance in the line of duty.

Air and Space Commendation Medal

Air and Space Achievement Medal

Air Reserve Forces Meritorious Service Medal

National Defense Service Medal

Global War on Terrorism Service Medal

Humanitarian Service Medal

Air and Space Longevity Service Award

USAF NCO PME Graduate Ribbon

Basic Military Training Honor Graduate Ribbon

Small Arms Expert Marksmanship Ribbon (Rifle)

Air and Space Training Ribbon