Lawrence Vitulli
Warwick,NY
Summary
Self-motivated and energetic Sales Professional with strong background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion to achieve sales objectives in fast-paced competitive environment.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Auto Sales
Rockland CDJR
Nanuet, NY
02.2018 - 05.2024
- Streamlined sales process for efficiency, reducing time spent on administrative tasks.
- Built customer loyalty and retention by delivering excellent buying experiences.
- Responded to customer enquiries via telephone and email.
- Resolved customer concerns promptly, ensuring their overall satisfaction throughout purchasing process.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Utilized digital marketing tools to create targeted advertising campaigns that drove showroom traffic.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Consistently achieved sales objectives and quotas.
- Increased business 10% per quarter
Floor Manager/Closer/Sales
Paramus CJDR
08.2015 - 02.2018
- Monitored competitor activity closely so as to develop proactive strategies that positioned store favorably within its industry.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Promoted sales with aggressive targets and clear goal attainment strategies for individual employees and teams.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers
- Managed team of 10 employees to maintain smooth-running operations of shop floor
- Performed closing procedures 3 times weekly by balancing cash drawers and reconciling credit card transactions
Business Manager
John Johnson Dodge
11.2014 - 08.2015
- Communicated with customers and vendors positively with particular attention to problem resolution
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals
- Assisted with hiring process and training of new employees
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes
- Improved business profits through innovative cost containment and revenue generation techniques
- Interacted well with customers to build connections and nurture relationships
- Reported issues to higher management with great detail
Education
No Degree - Business Administration
Orange County Community College
Skills
Team Building
Decision-Making
Relationship Building
Staff Training
Sales closing
Follow-up skills
Exceeding Customer Expectations
Strong negotiation
Upselling strategies
Goal-Driven
Public Speaking
Customer Needs Assessment
Certification
CDJR Certified
Timeline
Auto Sales
Rockland CDJR
02.2018 - 05.2024
Floor Manager/Closer/Sales
Paramus CJDR
08.2015 - 02.2018
Business Manager
John Johnson Dodge
11.2014 - 08.2015
No Degree - Business Administration
Orange County Community College