Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Manager
Becton Dickinson- Corporate Security & Aviation
04.2022 - Current
Researched best practices and developed strategies to improve program outcomes
Analyzed trends and data to inform decision-making and program development
Assessed community needs and identified resources for social and community service programs
Conducted community workshops to promote different programs and educate public on available services
Implemented strategies to increase public awareness of social and community service programs
Utilized grant writing skills to secure additional program funding
Advocated for social and community service programs to increase awareness and funding
Collaborated with community members to develop and implement service initiatives
Managed over 70,000 employees globally and oversaw 5 locations in San Diego and 2 across the boarder.
Mathematics Technition
Silver gate, Retirement
07.2020 - 09.2021
Implemented protocols and procedures to effectively manage planning process
Negotiated contracts with venues, vendors and suppliers to obtain best rates and services
Oversaw event registration process by collecting and tracking attendee information
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events
Analyzed event costs to identify areas of improvement and cost savings
Trained and supervised event staff to complete tasks on time
Utilized social media to promote events and increase attendance
Researched and identified new vendors and suppliers to obtain competitive pricing
Fulfilled contractual obligations for rehearsal and day of event coordination
Developed and distributed event surveys to gather feedback and assess event success
Coordinated travel and accommodations for event attendees
Supervised crew of over [10] employees.
Site Coordinator
Equus Workforce Solutions
10.2021 - 04.2022
Scheduled staff and volunteers to cover all necessary duties during planned events
Identified community resources and networked with local officials to coordinate
Managed administrative logistics of events planning, event booking, and event promotions
Created detailed timelines and budgets for events to meet all deadlines
Developed creative themes for events and created related activities to engage attendees
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events
Supervised crew of over (15) employees
Security Supervisor
G4S Secure Solutions
01.2018 - 07.2020
Secured campus with over 2,000 employees each day
Enhanced Microsoft and Excel training
Equipped with training in First Aid CPR.
Oversaw team of security officers and managed scheduling and performance evaluations
Conducted regular patrols of facility to detect and deter security threats
Monitored alarm systems and CCTV footage to enable prompt attention and response
Screened vendors and contractors before granting access to restricted areas within mall
Kept team compliant with security protocols and appearance standards
Evaluated security systems and procedures to identify areas for improvement
Education First Supervisor
Securitas
08.2016 - 01.2018
Strategized and coordinated with department heads and managers to integrate new standards, models and organizational improvements
Assessed equipment acquisition and training needs and made recommendations to program director
Developed and implemented competency-based education programs, train-the-trainer and end-user programs
Conducted new hire orientation and verified sufficient training of staff members before assignment to respective department
Planned and implemented staff development and in-service training programs to enhance knowledge and skills
Evaluated programs and monitored implementation and compliance with regulations to achieve objectives
Designed or used assessments to monitor student learning outcomes
Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources
Planned, administered and controlled budgets and produced financial reports
Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum
Amazon Logistics Agent
SMX Staffing
05.2015 - 11.2016
Tracked orders and notified customers of status or potential delays
Monitored inbound and outbound freight operations to establish timely delivery of packages
Generated documentation and information required for customer shipments
Conducted investigations to resolve issues related to logistics and cargo movements
Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Generated documentation and information required for customer shipments.
Footlocker Sales Lead
Foot Locker
09.2013 - 05.2015
Up-sold and cross-sold products effectively, driving sales and increasing revenue
Offered each customer top-notch, personal service to boost sales and customer satisfaction
Built strong client relationships and provided high value-adding services, resulting in increased company market share
Serviced accounts on regular basis to propose new products or services and maximize revenue
Increased profitability and built sales pipeline by leveraging multiple marketing channels and sales techniques
Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers