Summary
Overview
Work History
Skills
Timeline
ProjectManager

LAWRENCE WILDS

Baltimore,MD

Summary

Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

14
14
years of professional experience

Work History

Retail sales

Web Du Bois High School
01.2009
  • Skilled problem solver
  • Quick learner
  • Motivated team player

Housekeeping

Northwest Hospital
Randallstown, MD
01.2017 - 11.2022
  • Breaking large shipment boxes to placed in
  • recycle machine collected trash from areas in the emergency room and floors dust mop clean windows mirrors organize supply closets
  • Arranged for extra room bedding, linens, towels, and furniture to be provided to accommodate guests with special needs
  • Cleaned [Number] locations with consistently high customer satisfaction ratings every [Timeframe]
  • Accepted responsibility for all building keys, master keys, and access cards that had been assigned to me.
  • Dusted picture frames and wall hangings with cloth.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Operated electronic backpack vacuums and floor sweepers.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Volunteer

Goodwill Headquarters and Career Center
06.2008 - 07.2008
  • Sorting clothes from donation bins organized clothes based on usability on clothes on the racks sorted and organized shoes for sale
  • Developed leadership skills as well as assisting other volunteer members by supporting and collaborating to help preserve the trails
  • VSP department at Sinai hospital
  • Folding scrubs patient gowns blankets wash clothes transfer awfully earning machines operated folding machines
  • Had an excellent attendance record and was always on time for work
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Skills

  • Constructive Feedback
  • Customer Loyalty
  • Accounts Payable and Accounts Receivable
  • Cash Handling
  • Sales Activities

Timeline

Housekeeping

Northwest Hospital
01.2017 - 11.2022

Retail sales

Web Du Bois High School
01.2009

Volunteer

Goodwill Headquarters and Career Center
06.2008 - 07.2008

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LAWRENCE WILDS