Lawrence J. Harris
Bedford,OH
Summary
Seeking a rewarding customer service position in a progressive organization with the opportunity to focus on leadership, communication and customer relations skills. Adaptability and ability to work under pressure. Excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Amazon-725 Transportation Company
01.2024 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Communicated with dispatchers informed of changes to routes and delivery schedules.
- Complied with truck driving rules, company policies, procedures on safe vehicle operations.
Patient Care Specialist /Budtender
Verdant Creations
11.2021 - 11.2023
- Consulted with patients in regard to their direct needs and best fit medicine for them.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs; medicinal and recreational uses and effects
- Restocked supplies and arranged displays.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Answered customer questions about products, services, and promoted key items.
- Managed efficient cash register operations. Managed high volume of cash with 100% accuracy rate.
- Created inviting environment for customers by maintaining store organization/cleanliness.
- Delivered energetic responses to customers in-store and by telephone
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
Delivery Driver
K & G Delivery Services "Amazon Fulfillment"
09.2020 - 01.2022
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Communicated with dispatchers informed of changes to routes and delivery schedules.
- Complied with truck driving rules, company policies, procedures on safe vehicle operations.
Spectrum (Internet & Voice Repair Technician)
Spectrum
10.2018 - 08.2020
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Followed detailed repair and maintenance procedures for consumer products.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Installed and programmed variety of consumer products.
- Communicated with suppliers and vendors to order new parts and components.
Package Handler
UPS Distribution Center
11.2018 - 03.2019
- Responsible for loading and unloading, packing and unpacking
- Data entry into computerized inventory control systems
- Moved products from shipping trucks to warehouse shelves
- Ensured production areas are fully stocked, have the products needed to fulfill orders.
- Worked with automated machines or sensors to fulfill/track orders.
Pc Technician
Old Castle Building Envelope
09.2016 - 05.2017
- Fixed bugs as were encountered and Imaged Computers. Configured user profiles to company
- Answered user inquiries regarding computer software and hardware operation.
- Tested features across various browsers database.
- Installed hardware/software per client's specifications. Setup new user accounts.
Casual Mail Handler CMHA
USPS (Temporary Position)
12.2014 - 02.2015
- Sorted mail to their designated areas for delivery
- Processed and transported mail with in post office
- Sorted incoming/outgoing mail into mail rack pigeonholes or mail sacks according to destination.
Education
Undergraduate Courses - Technology Mechanical Engineering
Bowling Green State University
Bowling Green, OhioPatient Care Specialist License - Bud Tending/ Medical Cannabis
Ohio Board of Pharmacy /Verdant Creations
Columbus, OH11.2021
License - State of Ohio
Ohio Security Systems Inc
Columbus, Ohio2017
High School Diploma -
Copley High School
Copley, Ohio2011
Skills
Excellent internal/external Customer Service skills; EV Certified (Electric Vehicle Certified) Welding;Stick; MIG; TIG Computer Technology;AutoCAD; SolidWorks; Microsoft Applications; Adobe; Audio Engineering/ Mechanical Applications;Photoshop;Power Operations: Mills, Lathes, Band Saws; CNC Machining; Machine Press System Circuit Development;Electrical;Hydraulic; Pneumatic;Soldering Medical Certifications;CPR;CPI; Support Technician (ST) Medical Certification; Manual/ Gear Calculations; Measuring Instruments
Affiliations
My Brother My Sister (MBMS) Youth Mentor/Leadership Program: Aids in Youth retention throughout High School & College as well as community development.
Timeline
Delivery Driver
Amazon-725 Transportation Company
01.2024 - Current
Patient Care Specialist /Budtender
Verdant Creations
11.2021 - 11.2023
Delivery Driver
K & G Delivery Services "Amazon Fulfillment"
09.2020 - 01.2022
Package Handler
UPS Distribution Center
11.2018 - 03.2019
Spectrum (Internet & Voice Repair Technician)
Spectrum
10.2018 - 08.2020
Pc Technician
Old Castle Building Envelope
09.2016 - 05.2017
Casual Mail Handler CMHA
USPS (Temporary Position)
12.2014 - 02.2015
License - State of Ohio
Ohio Security Systems Inc
High School Diploma -
Copley High School
Undergraduate Courses - Technology Mechanical Engineering
Bowling Green State University
Patient Care Specialist License - Bud Tending/ Medical Cannabis
Ohio Board of Pharmacy /Verdant Creations
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